How do I set up general rules for service contracts?

Here are the steps to manage contract rules in service contracts:

1. Navigate to Contracts in the Contract Management work area.
2. Open Manage Contract Rules: Expand the tasks side panel and look in the Setup category.
3. Add a row to the table.
   Each column in the Condition Columns area of the table acts as a AND condition. If no value is supplied, the column is seen as a full column search. Be sure to supply a value for these columns:

   • Contract Type
   • Business Unit
   • Renewal Rules Template
   • Billing Template
4. Enter a Precedence value, if necessary. You can select the results for a given combination of conditions, such as Billing Templates, Event Notification Templates, and Renewal Templates.