How are the results of a search sorted in Oracle Sales in the Redwood User Experience?
The results of keyword searches are sorted by relevance: the records with the highest number of hits are listed first. For example, searching accounts on the term "Redwood", lists accounts with "Redwood" in the name and addresses in Redwood City before listing accounts with "Redwood" in the account name only.
You can sort the results using other attributes, such as the date or name, using the controls at the top of each column. To restore the original order, click .