What does the Apply Hold action mean on contracts?

Apply Hold on a contract line changes the status of the contract to Hold. A Hold status signals the Update Contract Status process to ignore the lines. Further, lines on hold aren't changed to Expired status.

Some of the actions available for a contract and associated lines have no effect on the status of the contract. These actions are:

  • Preview: Displays contract and lines with terms and conditions in PDF format.
  • Validate: Displays errors and warnings, if any.
  • Duplicate: Creates a new line in Draft status with a new number for which you can select to retain contract line information from the original line.
  • Delete: Removes the line. You can only remove contract lines when they're in the draft status.
Note: Statuses are predefined and you can't define new statuses. However, you can define user statuses and their transitions and use them, for example, to pass the contract from one team to another for review before submitting the contract for approval.

Contract Line Statuses and Allowed Actions

This table shows the available contract line statuses and lists the allowed actions for each status that cause a change in the line status:

Status

Description

Available Actions and Resulting Statuses

Active

The initial status of a line.

  • Apply Hold

    Resulting status: Hold

  • Close (Terminate)

    Resulting status: Closed

Hold

The status of a line changes to Hold when a hold is applied. The Update Contract Status process ignores contract lines on hold and doesn't change them to Expired.

  • Remove Hold

    Resulting status: Active, if before end date. Otherwise, the status is Expired.

  • Close (Terminate)

    Resulting status: Closed

Expired

The status of a line changes to Expired when its end date is reached.

  • Apply Hold

    Resulting status: Hold

  • Close

    Resulting status: Closed