About Updating Content

In the Sales Lightbox content library, you can replace or overwrite existing content that you own. For example, you might have already shared content with other users, but you want to replace the original content with a version containing newer data.

For a procedure detailing how to update an existing content, see the topic, Update Content

When you update content, the application performs in this ways:

• During post-upload processing, the placeholder thumbnail images change, but the file name remains the same for the newer content. You can continue to work during this time.

• If you're updating content while another user wants to use the content, for example, to add the content to the cart or to share the content, the other user can do so safely, and the current version of the content is used.

• When you're updating content, any search results for that content display the previous version of the content.

• If you attempt to update content while another user is already updating or deleting the content as a joint owner, then you will receive a message that an update is in progress, and to try again later.

• While the update is in progress, the content properties panel is available and a dynamic circle image is overlaid on the thumbnail, providing visual feedback that a new upload is processing.

• While the update is in progress, other users can open the previous version of the content.

• If you decide to update content with content that has a different name than the original content, then the name of the original content is kept, and only the content slides are updated.

After you update content, the application performs in the following way:

• If the content is successfully updated, then the content displays as the first document in the list.

• If the content fails to update, then the existing version remains in place and you receive an e-mail notification confirming that the update failed.

• The cover thumbnail image for the new content is determined by the previously selected cover thumbnail image. For example, if slide number 5 was the previous cover thumbnail, then slide number 5 is also selected for the new content. If the slides are re-ordered, then a different cover thumbnail is displayed.

• If the number of slides in content is reduced, then the thumbnail for the first slide is the cover thumbnail. For example, if slide number 20 was selected as the cover thumbnail for the previous content, but the new content only contains 10 slides, then the thumbnail for the first slide is the cover thumbnail for the content.

• When the content is fully updated, the Version and Uploaded properties are updated accordingly.

• The contents remain shared and the ownership remains shared with other users.

• Each time you update a specific content, the content is listed at the start of the content list in the My Content view.