Auto-Sync of Appointments

If your administrator has enabled the auto-sync feature, your appointments are synced between Microsoft 365 and the sales application automatically.

The one-time or recurring appointments that you have created and sent to a CX Sales contact are auto-synced. The Auto-sync of appointments works for both bi-directional and one-way sync patterns.

If your administrator has enabled syncing private appointments, the private appointments that you created and sent to at least one CX Sales contact are auto-synced too.

Note: The appointments that don't have any CX sales contact are not auto-synced. Also, the appointments where you're an invitee aren't auto-synced.