Update Details in External Appointments
You can update details such as your availability to the meeting and reminder in the external appointments synced to the sales application from Outlook.
Though you can update most of the fields in the external appointments, a few fields still remain read-only. The table here shows what you can change and what you can’t.
Fields You Can Update | Read-Only Fields |
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What You Can Do on an External Appointment
You can do these actions on an external appointment:- Create a follow-up appointment
- Create a follow-up task
- Create a call report
- Delete appointment