Overview of Opportunity Products and Revenue

You typically add product groups or products to opportunities to record potential sales revenue while working the deal. After an opportunity is won and closed, the revenue from the products sold becomes actual revenue, for reporting purposes.

Companies use opportunity revenue information for several reasons, such as analyzing sales pipelines and win/loss trends, monitoring the performance of salespeople, and generating revenue forecasts. Here are some typical tasks that you can perform with opportunity products and revenue:

  • Add products and product groups that the customer is interested in.

  • Set product line revenue attributes, such as revenue amount, price, and quantity.

  • Set other product line attributes, such as inclusion in the forecast, expected close date, win probability, and competitors.

  • Enter and maintain recurring revenue schedules, such as those for subscription services or training plans.

  • Allocate and manage sales credit amounts that opportunity team members receive.

  • Run the assignment process to assign salespeople to the product lines.