Use Activity Subtype

Track the activities by type and subtype. For example, you can track an email activity using its subtypes, outbound and inbound.

Use the Type field to:

• Categorize your activity types by selecting values in the Type field on the activity create and edit pages.

• Search for activities based on type.

• View and sort activities by type.

• Update values on the Activities list page using the click-to-edit functionality.