1. Using Sales
  2. What's the allowed attachment file type and size for sharing emails?

What's the allowed attachment file type and size for sharing emails?

This topic shows the attachment size limit for sharing emails and for uploading files from objects such as Account and Opportunity.

  • Images: JPEG, GIF, PICT, PNG, TIFF: 2 MB

  • Microsoft files: PPT, DOC, EXCEL: 10MB

  • Video: QT, MP4, .XMS: 10 MB

  • Audio: M4A, MPEG3, AAC, .WAV: 2 MB

For uploading files from objects such as Account and Opportunity:

  • Upload a file: 10 MB

  • Upload contact or avatar image: 2MB

Note: If you have a locally-installed Outlook application and the Edge browser on Windows computers, you can't use Microsoft 365 add-in to download the attachments that have been uploaded to the sales records. Alternatively, you can download them from the sales application.