Related Guides
You can refer to the related guides listed in the following table to understand more about the tasks covered in this guide.
Title |
Description |
---|---|
Using Customer Data Management for CX Sales and Fusion Service |
Describes how to manage customer information and identify and resolve duplicates, validate and verify addresses, and enrich data in Oracle CX Sales and Fusion Service. |
Extending CX Sales and Fusion Service |
Describes how to use tools to configure and extend Oracle CX Sales and Fusion Service. |
Understanding Import and Export Management for CX Sales and Fusion Service |
Describes how to import legacy and other data into Oracle CX Sales and Fusion Service using Import and Export Management, and export data out of these applications. |
Implementing Sales |
Describes tasks to configure and set up Sales. |
Getting Started with Your Sales Implementation |
Describes how to set up sales automation capabilities in Oracle CX using a case study to describe concepts and procedures. |
Using Sales |
Describes user tasks to help sales managers, salespeople, and other sales end users perform day-to-day business tasks. |