Related Guides

You can refer to the related guides listed in the following table to understand more about the tasks covered in this guide.

Title	Description
Using Customer Data Management for CX Sales and Fusion Service	Describes how to manage customer information and identify and resolve duplicates, validate and verify addresses, and enrich data in Oracle CX Sales and Fusion Service.
Extending CX Sales and Fusion Service	Describes how to use tools to configure and extend Oracle CX Sales and Fusion Service.
Understanding Import and Export Management for CX Sales and Fusion Service	Describes how to import legacy and other data into Oracle CX Sales and Fusion Service using Import and Export Management, and export data out of these applications.
Implementing Sales	Describes tasks to configure and set up Sales.
Getting Started with Your Sales Implementation	Describes how to set up sales automation capabilities in Oracle CX using a case study to describe concepts and procedures.
Using Sales	Describes user tasks to help sales managers, salespeople, and other sales end users perform day-to-day business tasks.