Create Sales Methods and Stages

Oracle provides several sales methods with your application, but you can create your own sales methods and stages to support different ways of selling. The sales method and its stages form the framework for the sales orchestrations you create. For example, closing a deal for large equipment may take much longer and require more sales stages than selling accessories for that equipment. The sales method stages become the stages of the orchestration.

Here's how to create and edit sales methods.
  1. From Setup and Maintenance, open the task Manage Sales Methods and Sales Stages:
    • Offering: Sales

    • Functional Area: Opportunities

    • Task: Manage Sales Methods and Sales Stages

  2. On the Manage Sales Methods page, edit a sales method by clicking its name or click Create.
  3. Leave the default value of Common Set for the Set field. Other values apply for implementations that require different sales methods for different business units.
  4. Enter a name for the sales method and an optional description. These entries aren't visible to salespeople by default, but can be made visible when you configure the UI.
  5. To provide a default close date for opportunities when they're created, enter a number of days in Close Window.
    Create or edit the sales stages for the sales method as described in the following section.
  6. Save your changes.
    Note:
    • The Enable Revenue Line Set Capability option is used only for multiple business unit implementations.

    • You can use the Disable option to remove any unused sales methods from use. You can't delete sales methods after you create them.

Create or Edit Sales Stages for Sales Methods

Here's how to create or edit sales stages for a sales method.
  1. Edit a sales stage by clicking its name link or click Create.
  2. Enter basic information about the sales stage, including predefined values for win probability and analytics reports:

    Field

    Description

    Name

    Stage name visible in the UI.

    Phase

    (For Sales in the classic user experience only. This option isn't used for Sales in the Redwood user experience.)

    Select a classification of the sales stage.

    You can define the sales stage phases by using the Manage Sales Stage Phase Codes task from the Setup and Maintenance work area.

    Description

    Description visible in the UI.

    Status

    Use the status of Open for all stages representing opportunities that are still in progress.

    Order

    Enter a number for the order of this sales stage in the sales method.

    Quota Factor

    Enter any number in this field. This number is used only for legacy reports, but entry is required.

    Disable

    Select the Disable option to remove any unused sales stages from view. You must not disable sales stages after they're used in opportunities.

    Win Probability

    Enter a default win probability for opportunities in this stage.

    Duration

    (For Sales in the classic user experience only. This option isn't used for Sales in the Redwood user experience.)

    The number of days this stage should last. When an opportunity is in a sales stage longer than the duration, the opportunity is considered stalled. Stalled opportunities appear on the Stalled Deals Infolet and underlying report.

  3. Add any fields that you want to make required for opportunities in the Additional Required Fields region.
  4. For the Sales in the classic user experience only, add any activity templates you've created in the Activity Templates region. The activity templates can automatically create tasks and appointments, which appear in the Activities tab of the Edit Opportunity page in classic Sales pages.
  5. Save your changes.