Define Source System Confidence

A source system confidence level is used as criteria in survivorship rules for comparing information from different source systems. You can set the source confidence score per source system for attributes in the Person and Organization objects.

To define a source system confidence:

1. In the Setup and Maintenance work area, navigate to the following:

   • Offering: Customer Data Management

   • Functional Area: Customer Hub

   • Task: Manage Source System Confidence

2. From the Actions menu, click New.

3. On the Define Source System Confidence page, click the Object Type list and select an object type.

4. Select and move the attributes for which you want to set the source system confidence scores from the Available Attributes list to the Selected Attributes list.

5. Click the New icon to define the source confidence score for different systems.

6. Select a source system code from the Source System Code list.

7. Enter a value in the Source Confidence field. The value of the source system confidence can range from 0 to 100.

8. Click Save and Close.

9. On the Manage Source System Confidence page, click the Search button. The attribute for which you set the source system confidence appears along with the corresponding source system and their source confidence values.

10. Click Save and Close.