Configure Event Tracking
You can track changes to your accounts, contacts, or household data by configuring the following profile options:
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HZ_INVOKE_OBJ_WF_ON_TRACKING: Enable this profile option to indicate that there are changes to parent records. That is, whenever a child is updated, the parent record is marked as updated. For example, if the email address or phone number of a contact was updated, the contact is marked as updated which in turn indicates that the contact requires synchronization.
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HZ_ENABLE_EVENT_TRACKING: Use this profile option to enable event tracking of records. This profile option facilitates tracking of changes to records and raises an event whenever there is a change.
You can enable these profile options by clicking the Setup and Maintenance area and going to the following:
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Offering: Sales
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Functional Area: Sales Foundation
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Task: Manage Administrator Profile Values