How can I remove the standard buttons on the Account Activities page in Sales?

To customize the Account Activities page in the classic Sales UI, use Application Composer. For example, you can remove standard buttons, such as the Create Appointment, Create Task, and Log a Call buttons. Here's how.

Customize the Account Activities Page

Create and enter a sandbox with the Application Composer tool enabled.

  1. In the Navigator, click Configuration > Sandboxes.

  2. Click Create Sandbox.

  3. Enter a sandbox name.

  4. Select Active for Application Composer.

  5. Click Create and Enter.

  6. From the sandbox Tools menu, select Application Composer to enter the tool.

Make a Copy of the Standard Layout

While in Application Composer, make a copy of the standard layout:

  1. Open the Standard Objects node on the left panel.

    Open the Activity node.

  2. Click Pages

  3. On the Activity Pages tab, scroll down to the Embedded Activity Summary Layout section.

  4. Select Standard Layout for Embedded Task List Overview and click Duplicate.

  5. In the Duplicate Layout window, enter a new name for your layout or just click Save and Edit.

  6. Drill down into your layout.

  7. Next to Embedded Task List Overview Table, click Edit (the pencil icon).

  8. Scroll down until you see the Configure Detail Form: Buttons and Actions.

  9. You can remove the Create Appointment, Create Task, and Log a Call buttons by moving them from the Selected Buttons to the Available Buttons list.

  10. Click Save and Close.
  11. Click Done.

Publish Your Sandbox

  1. Click Navigator > Configuration > Sandboxes.

  2. On the Sandboxes page, click the name of the sandbox.

  3. Click Publish.

  4. Click Continue to publish.

  5. When the sandbox completes publishing, click Done.