1. Implementation Reference
  2. How You Configure Access to the Digital Profile Infolet

How You Configure Access to the Digital Profile Infolet

You can enable the optional Digital Profile infolet to display on the CX Sales Edit Contact - Overview page.

The Digital Profile infolet shown in the following figure displays summary information about a contact's digital activities, such as the number of websites visited or form submissions made. These activities are captured by Eloqua (Oracle Marketing Cloud). You can also drill down on each activity type to access the Digital Profiler tool in Marketing Cloud where detailed information for each activity is available.
The digital profile UI

To enable the Digital Profile infolet functionality you perform the following two steps:

  • Set up a connection to Marketing Cloud.

  • Display the infolet using Application Composer.

Both tasks are described in the following sections.

Note: Before you enable the Digital Profile infolet, make sure that the Dhttps and JSSE settings are enabled on your environment.