Options for Accessing Digital Data in Oracle Marketing Cloud

The integration enables you to access digital activity data maintained for users in Marketing Cloud from the CX Sales UI. Here are your options:

• Display an embedded Digital Profile infolet on the Contact - Overview page to display digital activity data for a contact.

  This infolet comes with the integration but must be made visible in the UI using Application Composer. For information, see the topic, How You Configure Access to the Digital Profile Infolet.

• Extend the integration by creating custom links to Oracle Eloqua Profiler for leads and to Oracle Eloqua Engage for contacts and leads, and then embed the links in the CX Sales UI.

  For information, see the Digital Profile and Interaction Data section.

Requirements for Accessing Digital Data

To view the digital profile infolets, you must have:

• User login accounts in both Oracle CX Sales and Oracle Marketing Cloud.

• The same email for use in both Marketing and CX Sales applications.

For information see the topic, How You Configure Access to the Digital Profile Infolet.