Overview of Sales Products

Create and edit products in your sales application and then use these products in your sales catalog. The sales catalog is the source for product groups and products in leads, opportunities, contracts, and service requests.

Revenue entered for products (and product groups) drives metrics for sales forecasting and salesperson quota.

Sales Products Tasks

As the sales administrator, here are your typical sales products tasks:

  • Create products, view products, and edit products and have them automatically updated in the back-end product model.

  • Price "standalone" products directly in price books or in the Edit Product page.

  • Add images and attachments to products

  • Add products to your sales catalog

  • Mark products as usable in service requests and customer self-service applications

  • Import products and create and update products using Import Management

  • Create and update products using REST or SOAP web services

For more information about importing products, see the Implementing Sales guide. For more information about REST and SOAP web services support for products, see the REST API and SOAP web services guides available on Oracle Help Center.

Integration with Other Applications

You can integrate sales products with other applications to provide additional functionality. Here's an overview of sales products integrations with other applications:

Functionality

Integrating Application

Where to Find More Information

Sales product changes are automatically updated in the product model

Oracle Supply Chain Management (SCM) Cloud

  • Oracle SCM Cloud Implementing Product Management guide

  • Oracle SCM Cloud Using Product Master Data Management guide

  • Products chapter in the Implementing Sales guide

Use products in the sales catalog

Sales Catalog

  • Sales Catalogs chapter in this guide

  • Opportunity Products and Revenue chapter in the Using Sales guide

Use products in leads

Leads

  • Leads chapter in this guide

  • Leads chapter in the Using Sales guide

Use products in opportunities

Opportunities

  • Opportunity Products and Revenue chapter in this guide

  • Opportunity Products and Revenue chapter in the Using Sales guide

Use products in service requests and mark them as customer self-service enabled

  • Oracle Fusion Service

  • Oracle Digital Customer Service

  • Third-party customer self-service applications

  • Implementing Fusion Service guide

  • Using Fusion Service guide