Sales Products High-Level Setup Steps
Set up sales products so that you can use them in your sales catalog. The setup involves a number of implementation steps.
Use the additional topics in this chapter and in other guides to understand all of the setup steps.
Setup Steps for Sales Products
Here are the high-level steps to set up sales products:
Step |
Description |
Where to Find More Information |
---|---|---|
Ensure the setup prerequisites:
Note: We highly recommend you use the Setup Assistant to set up your
catalog. The Sales Assistant creates the root product group for you and
performs other steps that you would otherwise need to do manually.
|
|
See the Overview of Sales Catalog Setup topic in the Implementing Sales guide. |
Add products to the application |
Use the UI to create and edit the products you sell. Or, use the import macros to import products. |
See:
|
Set attributes for products you plan to sell |
Set these attributes according to your business needs:
|
The topic in this chapter, Product Attributes You Must Set Also see the Implementing Fusion Service guide, if you plan to integrate with Oracle Fusion Service |
Add products to the sales catalog |
Add your sales products to the sales catalog hierarchy in order to make them available in opportunities, leads, and contracts. |
The topic, Add Products to the Catalog, in the Sales Catalog chapter of this guide |
Run the required scheduled process |
Run the Import Sales Products scheduled process anytime you update or create products in the SCM Cloud Product Model. |
The topic in this chapter,Import Sales Products Process |
Build the search keyword index |
Build the item keyword index so that imported products are available in the browse catalog view. |
The Build the Item Keyword Index topic in this chapter |
Enhance product display with attachments and images |
Optionally, enhance the look and feel of your products in the catalog with attachments and images. |
|
Set up eligibility rules for products |
Optionally, implement eligibility rules that enable salespeople to check product eligibility in opportunities. |
The topic, Set Up Product Eligibility, in this chapter |
Modify the list of values for the Product Type lookup type |
Optionally, modify the list of product types that display in the sales UI. |
These topics:
|
Understand how sales products and the SCM Cloud Product Model fit together |
When you create or update product information in sales, the product information is automatically updated in the SCM Cloud Product Model. Keep in mind that certain attributes in products are named differently and map to different attributes in the SCM Cloud Product Model. For example, in products, the Number field maps to the Item field the SCM Cloud Items UI. Similarly, the Name field in products maps to the Description field in the SCM Cloud Items UI. |
These topics: These guides: |
Understand supported item life cycle phases and item classes for sales products |
Remember that sales products support only:
|
These sections in this topic:
The topic, Set Up Item Lifecycle Phases, in the Oracle SCM Cloud Implementing Product Management guide |
Understand how the sales products business logic interacts with the Oracle SCM Cloud Product Model |
Product data follows specific business logic that relates to the Oracle SCM Product Model. |
The topic, Sales Products Business Object Logic, in this chapter |
Display additional details about products using extensible flexfields in the Product Model |
After you set up extensible flexfields and add more details to products, salespeople can browse the catalog and drill down further to view more details about the products. This setup requires a license to Oracle Fusion Product Hub (part of SCM). |
The article, Extensible Flexfield Data Configuration for Product Information Management (Doc ID 2091164.1), available on My Oracle Support |
Sales Products Support a Single Product Life Cycle
Sales products functionality supports a single product life cycle, called Production. If this default life cycle meets your business requirements, no implementation steps are required around product life cycle.
Sales Products Use the Supplied Root Item Class
By default, sales products functionality uses the supplied Root item class to classify products. Additional classifications are only available if you license the Product Hub.
Sales Products Support Custom Inventory Item Status Codes
When setting up products, you can use custom inventory Item Status codes. These codes don't have to be set as Active either. As long as you have the attributes like Eligible to Sell and Eligible to Service enabled, then products with custom inventory Item Status codes show up in your sales applications.
This change applies to these flows:
-
A user adds a product to the product catalog
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A user adds a product to a transaction (for example, she adds a product to an opportunity or lead using the standard list of values or by browsing the catalog)
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You add a product to a price book
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Select product using custom product dynamic choice list
To read more about inventory Item Status codes, see the Oracle SCM Cloud Using Product Master Data Management guide.