Edit Product Details

When you edit products, you might do such things as:

  • Modify basic information

  • Add product information, such as attachments, URLs, and images

To edit product details:

  1. Navigate to Sales > Products.

  2. Select a product from the list. The table shows the editable fields, their descriptions, and the table columns in SCM products that they map to.

    Field

    Description

    SCM Products Table Column Mapping

    Name

    Enter the name of the product whose number you entered.

    Description

    Description

    Enter a description for the product.

    Long Description

    Sales Product Type

    Further categorize the product by selecting a product type. See Significance of the Sales Product Type Fieldfor more information.

    Sales Product Type

    Eligible to Sell

    Check this box to make the product available in the consumingSales applications.

    Customer Orders Enabled

    Eligible for Service

    Optionally, if integrating with the Service Request application, enable this option. Only products with this option set can be used in the service request application.

    Service Request

    Enable Customer Self-Service

    Optionally, if integrating with Oracle Digital Customer Service or another third-party customer self-service application, enable this option. Only products with this option set can be used in customer self-service applications.

    Enable Customer Self-Service

  3. Attachments: Add or remove attachments or URLs as needed. Multiple attachments or URLs can be associated with a product.

  4. Images: Add or remove images as needed. Only one image can be associated with a product. All files types supported by Oracle WebCenter Content are supported.

  5. When done editing, save your changes.