Create Products
When you create a product, you enter product basic information and save the product for the first time.
Keep in mind that:
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After you create a product using the sales products UI, you can't delete it. But you can hide it in the UI by deselecting the Eligible to Sell option in the product details screen.
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The fields in the sales products UI don't map name-for-name to the SCM application; see the table in this topic for more details.
Here's how to create a new sales product:
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Navigate to
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In the Products overview page click Create Product.
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In the Create Product page, fill out the fields.
This table shows the fields, their descriptions, and the table columns in SCM products that they map to:
Note: To speed up product creation, import your products and product groups. See the Download the Macros for Importing Products and Product Groups topic in the Implementing Sales guide for more information.Field
Description
SCM Products Table Column Mapping
Product Number
Enter a unique product number. You can't edit this field after you save the product.
Item
Name
Enter the name of the product whose number you entered.
Description
Description
Enter a description for the product.
Long Description
Sales Product Type
Further categorize the product by selecting a product type. See Significance of the Sales Product Type Fieldfor more information.
Sales Product Type
Default UOM
Select the default UOM for the product. You can't edit this field after you save the product.
Primary Unit of Measure
Eligible to Sell
Check this box to make the product available in the consuming Sales applications.
Customer Orders Enabled
Eligible for Service
Optionally, if integrating with the Service Request application, enable this option. Only products with this option set can be used in the service request application.
Service Request
Enable Customer Self-Service
Optionally, if integrating with Oracle Digital Customer Service or another third-party customer self-service application, enable this option. Only products with this option set can be used in customer self-service applications.
Enable Customer Self-Service
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Save your changes.