Knowledge Author Service (Job Role)

Provides for the ability to author service articles

Role Hierarchy

The Knowledge Author Service job role directly and indirectly inherits these roles.

• Knowledge Author Service

  • Knowledge Authoring

    • Interview Definition Authoring

    • Interview Definition Publishing

    • Interview Definition Viewing

Duties

This table lists the duties assigned directly and indirectly to the Knowledge Author Service job role.

Duty Role	Description
Interview Definition Authoring	Manage access for authoring Interview definitions.
Interview Definition Publishing	Manage access for publishing and unpublishing Interview definitions.
Interview Definition Viewing	Manage access for viewing Interview definitions.
Knowledge Authoring	Provides for the ability to participate in the life cycle of a knowledge article from creation to deletion

Privileges

This table lists privileges granted to duties of the Knowledge Author Service job role.

Granted Role	Granted Role Description	Privilege	Privilege Description
Interview Definition Authoring	Manage access for authoring Interview definitions.	Check-in Interview Definitions	Allow access to check-in Interview definitions.
Interview Definition Authoring	Manage access for authoring Interview definitions.	Check-out Interview Definitions	Allow access to check-out Interview definitions.
Interview Definition Authoring	Manage access for authoring Interview definitions.	Copy Interview Definitions	Allow access to copy Interview definitions.
Interview Definition Authoring	Manage access for authoring Interview definitions.	Create Interview Definitions	Allow access to create Interview definitions.
Interview Definition Authoring	Manage access for authoring Interview definitions.	Update Interview Definitions	Allow access to update Interview definitions.
Interview Definition Publishing	Manage access for publishing and unpublishing Interview definitions.	Publish Interview Definitions	Allow access to publish Interview definitions.
Interview Definition Publishing	Manage access for publishing and unpublishing Interview definitions.	Unpublish Interview Definitions	Allow access to unpublish Interview definitions.
Interview Definition Viewing	Manage access for viewing Interview definitions.	View Interview Definitions	Allow access to view the Interviews menu item and Interviews page.
Knowledge Authoring	Provides for the ability to participate in the life cycle of a knowledge article from creation to deletion	Knowledge Authoring	Manage Knowledge Articles
Knowledge Authoring	Provides for the ability to participate in the life cycle of a knowledge article from creation to deletion	Navigate to VB Page from Notification	Allows navigation to a VB page from a notification
Knowledge Authoring	Provides for the ability to participate in the life cycle of a knowledge article from creation to deletion	Use REST Service to View Products	Allows viewing product data using REST API

Data Security Policies

This table lists data security policies and their enforcement across analytics application for the Knowledge Author Service job role.

Business Object	Policy Description	Policy Store Implementation
Knowledge Content Types	A Knowledge Author Service can delete knowledge content types service content types	Role: Knowledge Author Service Privilege: Delete Article of a content type Resource: Knowledge Content Types
Knowledge Content Types	A Knowledge Author Service can publish knowledge content types service content types	Role: Knowledge Author Service Privilege: Publish Article of a content type Resource: Knowledge Content Types
Knowledge Content Types	A Knowledge Author Service can translate knowledge content types service content types	Role: Knowledge Author Service Privilege: Translate Article of a content type Resource: Knowledge Content Types
Knowledge Content Types	A Knowledge Author Service can update knowledge content types service content types	Role: Knowledge Author Service Privilege: Update Article of a content type Resource: Knowledge Content Types
Knowledge Content Types	A Knowledge Author Service can view knowledge content types service content types	Role: Knowledge Author Service Privilege: View Article of a content type Resource: Knowledge Content Types
Knowledge Departments	A Knowledge Author Service can access knowledge departments the service department	Role: Knowledge Author Service Privilege: Access Content with Department Resource: Knowledge Departments
Knowledge User groups	A Knowledge Author Service can access knowledge user groups access to internal service user group	Role: Knowledge Author Service Privilege: Access Content with User Group Resource: Knowledge User groups
Service Category	A Knowledge Author Service can view service category for all customer relationship management service categories	Role: Knowledge Author Service Privilege: View Service Category (Data) Resource: Service Category