SVC_OMNI_AVAIL_TYPES
This table stores the various availability types for an agent.
Details
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Schema: FUSION
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Object owner: SVC
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Object type: TABLE
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Tablespace: svc_omni_avail_types
Primary Key
| Name | Columns |
|---|---|
|
SVC_OMNI_AVAIL_TYPES_PK |
AVAIL_TYPE_ID |
Columns
| Name | Datatype | Length | Precision | Not-null | Comments |
|---|---|---|---|---|---|
| AVAIL_TYPE_ID | NUMBER | 18 | Yes | Generated sequence for the primary key. | |
| CHANNEL_TYPE_CD | VARCHAR2 | 30 | Yes | Lookup code that indicates the channel type. Examples: EMAIL, PHONE, FACEBOOK, TWITTER,NONE | |
| OBJECT_TYPE_CD | VARCHAR2 | 30 | Lookup code that indicates the object type. Examples: SR | ||
| AVAILABILITY_TYPE_CD | VARCHAR2 | 30 | Yes | Lookup code that indicates the agent's availability type. | |
| AVAIL_NUMBER | VARCHAR2 | 30 | Yes | Public unique identifier to identify unique record. | |
| IS_AVAILABLE | VARCHAR2 | 1 | Yes | Flag to indicate available or not. | |
| CREATION_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the creation of the row. | ||
| CREATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who created the row. | |
| LAST_UPDATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who last updated the row. | |
| LAST_UPDATE_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the last update of the row. | ||
| OBJECT_VERSION_NUMBER | NUMBER | 9 | Yes | Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried. | |
| LAST_UPDATE_LOGIN | VARCHAR2 | 32 | Who column: indicates the session login associated to the user who last updated the row. |
Indexes
| Index | Uniqueness | Tablespace | Columns |
|---|---|---|---|
| SVC_OMNI_AVAIL_TYPES_PK | Unique | SVC_OMNI_AVAIL_TYPES_PK | AVAIL_TYPE_ID |
| SVC_OMNI_AVAIL_TYPES_U1 | Unique | SVC_OMNI_AVAIL_TYPES_U1 | CHANNEL_TYPE_CD, OBJECT_TYPE_CD, AVAILABILITY_TYPE_CD |
| SVC_OMNI_AVAIL_TYPES_U2 | Unique | SVC_OMNI_AVAIL_TYPES_U2 | AVAIL_NUMBER |