SVC_TEMPLATES
Table that holds the competency templates that can be associated to queues. The templates are a subgroup of the global competencies, ordered by priority, possibly in a different way than the global competencies are ordered. This allows for a more granular handling of competencies based on queues.
Details
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Schema: FUSION
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Object owner: SVC
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Object type: TABLE
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Tablespace: Default
Primary Key
Name | Columns |
---|---|
SVC_TEMPLATES_PK |
TEMPLATE_ID |
Columns
Name | Datatype | Length | Precision | Not-null | Comments |
---|---|---|---|---|---|
TEMPLATE_ID | NUMBER | 18 | Yes | Auto-generated number and primary key for this table. | |
NAME | VARCHAR2 | 400 | Yes | The name of the template of competencies. | |
DESCRIPTION | VARCHAR2 | 800 | Yes | The description of the template. | |
TEMPLATE_NUMBER | VARCHAR2 | 30 | Yes | Public unique identifier for Template. | |
CREATION_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the creation of the row. | ||
CREATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who created the row. | |
LAST_UPDATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who last updated the row. | |
LAST_UPDATE_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the last update of the row. | ||
LAST_UPDATE_LOGIN | VARCHAR2 | 32 | Who column: indicates the session login associated to the user who last updated the row. | ||
OBJECT_VERSION_NUMBER | NUMBER | 9 | Yes | Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried. |
Foreign Keys
Table | Foreign Table | Foreign Key Column |
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svc_template_competencies | svc_templates | TEMPLATE_ID |
Indexes
Index | Uniqueness | Tablespace | Columns |
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SVC_TEMPLATES_PK | Unique | Default | TEMPLATE_ID |
SVC_TEMPLATES_U1 | Unique | Default | NAME |
SVC_TEMPLATES_U2 | Unique | Default | TEMPLATE_NUMBER |