Assignment Service
Service to assign sales objects. This service performs territory, rule, classification or scoring assignment processing for a single record.
Life Cycle Status: Active
QName: {http://xmlns.oracle.com/apps/crmCommon/workMgmt/assignmentMgr/assignmentService/}AssignmentService
Service WSDL URL: https://servername/crmService/AssignmentService?WSDL
Relationships
The following table describes how this service data object is related to other service data objects or business object services.
Relationship Type | Object or Service |
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Operations
getScoreAndAssign
Calculates a score for each work object and assigns the score to the work object. This method can be used with rule-based assignment only.
Life Cycle Status: Active
Request Payload
Element Name | Type | Description |
---|---|---|
request |
Assignment Score Request |
Input information for the method. |
Response Payload
Element Name | Type | Description |
---|---|---|
result |
void |
getScore
Calculates a score for each work object. This method can be used with rule-based assignment only.
Life Cycle Status: Active
Request Payload
Element Name | Type | Description |
---|---|---|
request |
Assignment Score Request |
Input information for the method. |
Response Payload
Element Name | Type | Description |
---|---|---|
result |
Values returned by the method. |
findMatchAndAssign
Identifies the matching candidate or candidates for each work objects being assigned and executes the logic to assign the matches. This method can be used with rule-based assignment, territory-based assignment and territory-based assignment with rule filtering.
Life Cycle Status: Active
Request Payload
Element Name | Type | Description |
---|---|---|
request |
Assignment Match Request |
Input information for the method. |
Response Payload
Element Name | Type | Description |
---|---|---|
result |
void |
findMatch
Identifies the matching candidate or candidates for each work object being assigned. This method can be used with rule-based assignment, territory-based assignment and territory-based assignment with rule filtering.
Life Cycle Status: Active
Request Payload
Element Name | Type | Description |
---|---|---|
request |
Assignment Match Request |
Input information for the method. |
Response Payload
Element Name | Type | Description |
---|---|---|
result |
Matching values returned by the method. |
assignScore
Assigns a score to a work object where the score is already known. This method can be used with rule-based assignment only.
Life Cycle Status: Active
Request Payload
Element Name | Type | Description |
---|---|---|
request |
Assignment Passed Scores |
Input information for the method. |
Response Payload
Element Name | Type | Description |
---|---|---|
result |
void |
assign
This is used if the candidate or candidates for a work object are already known. The assignment processing is used to execute its assignment logic, which stores the candidate on the work object or in the work object child table. This method can be used with rule-based assignment and territory-based assignment.
Life Cycle Status: Active
Request Payload
Element Name | Type | Description |
---|---|---|
request |
Assignment Request |
Input information for the method. |
Response Payload
Element Name | Type | Description |
---|---|---|
result |
void |
Security
The following tables list the privileges required to perform the service operations, and the duty roles that each privilege is granted to.
Service Operations to Privileges Mapping
Operation Name | Privilege Code | Privilege Name | Privilege Description |
---|---|---|---|
All Operations |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
Run Purge Batch Assignment Information Process |
Allows scheduling and monitoring of the process to purge the batch assignment data. |
Privileges to Duty Roles Mapping
Privilege Code | Granted to Duty Role Code | Granted to Duty Role Name | Granted To Duty Role Description |
---|---|---|---|
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
Customer Relationship Management Application Administrator |
Individual responsible for customer relationship management application administration. Collaborates with customer relationship management application users to maintain consistent financial application setup, rules, and access. |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_SVC_SR_ADMINISTRATOR |
Service Request Administrator |
Administers all aspects of the Service application, including Setup. |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY |
Partner Account Administration |
Maintains a partner account, including managing members and partner profile information. |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_SVC_HELPDESK_ADMINISTRATION |
HR Help Desk Administration |
Manage all aspects of the HCM help desk service requests. In addition can manage queues and administer the HCM help desk service application, including setup. |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_MOO_OPPORTUNITY_ADMINISTRATION_DUTY |
Opportunity Administration |
Administers all aspects of the application, including some setup. This role is for opportunity administrators. |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_ZCM_SALES_PARTY_ADMINISTRATION_DUTY |
Sales Party Administration |
Manages named sales accounts, sales account import scheduler and the flagging of existing accounts. Additional duties include managing sales parties, functional setups, customer center objects, and relationship information inquiries. |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_SVC_HR_SR_ADMINISTRATION |
HR Service Request Administration |
Manages all aspects of Next Gen HR service requests. In addition, can manage queues and administer the Next Gen HR Help Desk service application, including setup. |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION |
Internal Service Request Administration |
Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup. |
MOW_RUN_BATCH_ASSIGN_PROCESS_PRIV |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
Marketing Operations Manager |
Manages the operations for marketing and leads. Develops tactical campaigns to carry out marketing strategies and communicate offers to customer segments using multiple marketing channels. Monitors campaign interactions, captures campaign responses, and manages sales leads to fill the sales pipeline. Creates and maintains the setup for marketing campaigns, responses, segments, lists, and treatments. |
Duty Roles to Duty or Job Roles Mapping
Duty Role Code | Granted to Duty or Job Role Code | Granted to Duty or Job Role Name | Granted To Duty or Job Role Description |
---|---|---|---|
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY |
Access Groups Enablement |
Enables the Access Groups functionality. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY |
Access Groups Enablement |
Enables the Access Groups functionality. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY |
Channel Manager Dashboard |
Provides channel roles a dashboard to manage their daily transactions. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_OKC_CONTRACT_SEARCH_VIEW_DUTY_CRM |
Contract Search and View Access |
Searches and views contracts for the assigned business units. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_OKC_CONTRACT_SETUP_DUTY_CRM |
Contract Setup |
Contract Setup |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_SVC_CONV_MESSAGE_ADMINISTRATION |
Conversation Message Administration |
Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZCH_CDM_ADMIN_DUTY |
Customer Data Management Administration |
Administers customer data management. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_SVC_CSS_ADMINISTRATION |
Customer Self-Service Administration |
Manages the provisioning and approval of self service registration requests |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZCA_DATA_INTEGRATION_MANAGEMENT_DUTY |
Data Integration Management |
This role allows setup and management of data integration maps and instances. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_GEO_ADMIN_DUTY |
Geography Administration |
Grants privileges to set up geographies |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_CN_INCENTIVES_ADMINISTRATION_DUTY_CRM |
Incentive Compensation Administration |
Configure and maintain incentive compensation enterprise and business unit setup. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_EGP_ITEM_MANAGEMENT_DUTY_CRM |
Item Management |
Creates and manages items including item attributes, item structures, packs, associations, relationships, and catalog assignments. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_CSO_KNOWLEDGE_SETUP_AND_MAINTENANCE_DUTY |
Knowledge Setup and Maintenance |
Provides the users with the ability to setup and manage knowledge base |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY |
Lead Registration Management |
Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY |
Lead Registration Processing |
Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY |
Lead Registration Submission |
Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MKT_MARKETING_BUDGET_MAINTENANCE_DUTY |
MDF Budget Maintenance |
Manages MDF budgets including import, export, and viewing budget fund requests and claims that use budgeted funds for marketing activities. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_MKT_MARKETING_ANALYSIS_DUTY |
Marketing Analysis |
Analyzes marketing effectiveness across the enterprise by viewing detailed marketing campaign, list, segment, and treatment information from the audience and campaign work areas. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_MKT_MARKETING_AUDIENCE_MANAGEMENT_DUTY |
Marketing Audience Management |
Manages marketing lists from the audience work area. Marketing lists contain contacts and are used by marketing campaigns as the intended recipients of marketing messages. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_MKT_MARKETING_CAMPAIGN_MANAGEMENT_DUTY |
Marketing Campaign Management |
Manages secured marketing campaigns from planning to design and execution. Defines and maintains secured marketing treatments, lists, segments, and content. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_MKT_MARKETING_EXECUTION_MANAGEMENT_DUTY |
Marketing Execution Management |
Manages the execution of secured marketing campaigns. Manages secured marketing responses including response import and converting responses to sales leads and opportunities. Schedules and monitors processes to record response interactions and create trading community members from suspects.Manages the execution of secured marketing campaigns. Manages secured marketing responses including response import and converting responses to sales leads and opportunities. Schedules and monitors processes to record response interactions and create trading community members from suspects. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_MKT_MARKETING_MAINTENANCE_DUTY |
Marketing Maintenance |
Creates and maintains setup for marketing campaigns, responses, segments, lists, and treatments across the enterprise. Additional duties include file import management for the import of marketing campaign responses. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MKT_MARKETING_MAINTENANCE_DUTY |
Marketing Maintenance |
Creates and maintains setup for marketing campaigns, responses, segments, lists, and treatments across the enterprise. Additional duties include file import management for the import of marketing campaign responses. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_ZCM_MKTG_SALES_PARTY_MANAGEMENT_DUTY |
Marketing Sales Party Management |
Manages creation and maintenance of the sales organizations and consumers for internal marketing users. Additional duties include viewing of appointments, interactions, and customer contacts. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY |
Opportunity Channel Administration |
Administers all aspects of the application, including some setup. This role is for channel administrators. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY |
Partner Account Administration |
Maintains a partner account, including managing members and partner profile information. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY |
Partner Account Review |
Views a partner account, including viewing a partner's members, profile, and account team. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZPM_PARTNER_IMPORT_ADMINISTRATION_DUTY |
Partner Import Administration |
Partner Import Administration Duty role. This duty will allow for administration activities of Partner Import |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY |
Partner Sales Party Management |
Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_DUTY |
Product Recommendation Analysis |
Manages business rules and recommendations about selling the right products to the right customers. Analyzes product recommendations and schedules sales lead generation and predictive model learning. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_HZ_RESOURCE_ABSTRACT |
Resource |
Identifies the person as front office personnel. |
ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION |
ORA_HZRESOURCE_ADMINISTRATOR_DUTY |
Resource Administration |
Administers resource information. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_HZRESOURCE_ADMINISTRATOR_DUTY |
Resource Administration |
Administers resource information. |
ORA_SVC_HR_SR_ADMINISTRATION |
ORA_HZRESOURCE_ADMINISTRATOR_DUTY |
Resource Administration |
Administers resource information. |
ORA_SVC_HELPDESK_ADMINISTRATION |
ORA_HZRESOURCE_ADMINISTRATOR_DUTY |
Resource Administration |
Administers resource information. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_HZRESOURCE_ADMINISTRATOR_DUTY |
Resource Administration |
Administers resource information. |
ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION |
ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY |
Resource Organization Administration |
Administers resource organizations. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY |
Resource Organization Administration |
Administers resource organizations. |
ORA_SVC_HR_SR_ADMINISTRATION |
ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY |
Resource Organization Administration |
Administers resource organizations. |
ORA_SVC_HELPDESK_ADMINISTRATION |
ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY |
Resource Organization Administration |
Administers resource organizations. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY |
Resource Organization Administration |
Administers resource organizations. |
ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION |
ORA_HZRESOURCE_TEAM_ADMINISTRATOR_DUTY |
Resource Team Administration |
Defines resource teams. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_HZRESOURCE_TEAM_ADMINISTRATOR_DUTY |
Resource Team Administration |
Defines resource teams. |
ORA_SVC_HR_SR_ADMINISTRATION |
ORA_HZRESOURCE_TEAM_ADMINISTRATOR_DUTY |
Resource Team Administration |
Defines resource teams. |
ORA_SVC_HELPDESK_ADMINISTRATION |
ORA_HZRESOURCE_TEAM_ADMINISTRATOR_DUTY |
Resource Team Administration |
Defines resource teams. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_HZRESOURCE_TEAM_ADMINISTRATOR_DUTY |
Resource Team Administration |
Defines resource teams. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZCA_REVIEW_CRM_APPROVAL_TRANSACTIONS_ADMINISTRATOR |
Review CRM Approval Transactions Administrator |
Allows viewing of information for CRM approval transactions by an administrator. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY |
Sales Change History Inquiry |
Views change history of sales business objects for members within the sales organization. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY |
Sales Lead Follow Up |
Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_MKL_SALES_LEAD_PROCESSING_DUTY |
Sales Lead Processing |
Processes sales leads including managing, importing, and assigning sales lead activities. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_ZCM_SALES_PARTY_ADMINISTRATION_DUTY |
Sales Party Administration |
Manages named sales accounts, sales account import scheduler and the flagging of existing accounts. Additional duties include managing sales parties, functional setups, customer center objects, and relationship information inquiries. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY |
Sales Party Management |
Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. |
ORA_ZCM_SALES_PARTY_ADMINISTRATION_DUTY |
ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY |
Sales Party Management |
Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY |
Sales Party Management |
Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_SVC_SERVICE_AVAILABILITY_MANAGEMENT |
Service Availability Management |
Manage the service availability data including reading and writing the availability of a service. |
ORA_SVC_SR_ADMINISTRATOR |
ORA_SVC_GEN_AI_ADMIN |
Service Generative AI Administrator |
Administer activities related to Service Gen AI APIs such as configuration of prompts across all areas of Oracle Fusion Service, such as Service Center, Knowledge, and Chat. |
ORA_SVC_SR_ADMINISTRATOR |
ORA_SVC_GEN_AI_USER |
Service Generative AI User |
Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_SVC_SERVICE_PROFILE_ADMINISTRATION |
Service Profile Administration |
Manages all aspects of the Service Profile object, including deleting a service profile. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_SVC_SR_ADMINISTRATOR |
Service Request Administrator |
Administers all aspects of the Service application, including Setup. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_SVC_SERVICE_STATUS_COMPUTATION |
Service Status Computation |
Perform actions required to determine the availability of a service. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_ZCM_SETUP_CUSTOMER_CENTER_DUTY |
Setup Customer Center |
Manages customer center set up, sales party creation and their related objects, such as appointments, assessments, interactions, notes and tasks. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM |
Social Connection Partner |
Performs all Oracle Fusion Social Connection partner duties. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_OSS_SUBSCRIPTION_SPECIALIST_JOB |
Subscription Specialist |
Individual responsible for managing subscriptions, establishing recurring and usage billing processes, initiating manual discounts and invoice adjustments, and handling billing discrepancies and disputes. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MOT_TERRITORY_MANAGEMENT_DUTY |
Territory Management |
Manages sales territories, territory proposals, and quotas. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MOT_TERRITORY_MANAGEMENT_SETUP_DUTY |
Territory Management Setup |
Manages sales territory setup, including lookups, profile options, flexfields, and dimension data. Runs dimension synchronization, and visibility jobs. Additional duties include quota management setup. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_HZ_TRADING_COMMUNITY_CUSTOMER_ACCOUNT_ADMINISTRATION_DUTY |
Trading Community Customer Account Administration |
Grants privileges to setup customer account information. |
ORA_ZCM_SALES_PARTY_ADMINISTRATION_DUTY |
ORA_DATA_QUALITY_ADMIN_DUTY |
Trading Community Data Quality Administration |
Configures, reviews, and edits predefined data quality server configurations and the predefined matching, synchronization, and cleansing configurations. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_DATA_QUALITY_ADMIN_DUTY |
Trading Community Data Quality Administration |
Configures, reviews, and edits predefined data quality server configurations and the predefined matching, synchronization, and cleansing configurations. |
ORA_MKT_MARKETING_OPERATIONS_MANAGER_JOB |
ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY |
Trading Community Import Batch Management |
Manages trading community data import batches. |
ORA_ZCM_SALES_PARTY_ADMINISTRATION_DUTY |
ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY |
Trading Community Import Batch Management |
Manages trading community data import batches. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY |
Trading Community Import Batch Management |
Manages trading community data import batches. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_MANAGE_TRADING_COMMUNITY_IMPORT_PROCESS_DUTY |
Trading Community Import Process Management |
Manages trading community data import batch processes. |
ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB |
ORA_HZ_TRADING_COMMUNITY_PERSON_ADMINISTRATION_DUTY |
Trading Community Person Administration |
Grants privileges to setup person information. |