Case Message

Contains information about every communication update to the case.

QName: {http://xmlns.oracle.com/apps/crm/service/caseMgmt/caseMgmtService/}CaseMessage

Relationships

The following table describes how this service data object is related to other service data objects or business object services.

Relationship Type Object or Service

Contained by

Case

Handled by

Case Service

Attributes

The following table describes attributes in the service data object.

Name Type Description

CaseId

long

Indicates the case to which this message is associated.

Content

{http://xmlns.oracle.com/adf/svc/types/}base64Binary-DataHandler

Indicates content of the message that is not an attachment.

CorpCurrencyCode

string

Indicates the corporate currency code.

CreatedBy

string

Indicates the user who created the message for the case.

CreationDate

{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp

Indicates the date and time of the creation of the message for the case.

CurcyConvRateType

string

The corporate currency conversion rate type.

CurrencyCode

string

The currency code.

DeleteFlag

boolean

Indicates if the record can be deleted by the current user.

LastEditedDate

{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp

Indicates the last edited date of the message for the case.

LastUpdateDate

{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp

Indicates the date and time when the message for the case was last updated.

LastUpdateLogin

string

Indicates the login session of the user who last updated the message for the case.

LastUpdatedBy

string

Indicates the user who last updated the message for the case.

MessageCreatedBy

string

Migration Who Column: set to the user who created the row.

MessageCreationDate

{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp

Migration Who Column: set to the message creation date.

MessageId

long

Indicates the case message identifier.
  • Primary Key

MessageLastUpdateDate

{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp

Migration Who Column: set to the date and time of the last update of the row.

MessageLastUpdateLogin

string

Migration Who Column: set to the session login associated to the user who last updated the row.

MessageLastUpdatedBy

string

Migration Who Column: set to the user who last updated the row.

MessageNumber

string

Indicates the reference number of the message ID.

MessageTypeCd

string

Lookup code that indicates the type of message

MessageTypeCdMeaning

string

Indicates the display value corresponding to the message type lookup code for the case message.

OriginationDate

{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp

Indicates the date on which the message was originated/posted.

ParentMessageId

long

Indicates the parent message for this record.

PostedByPartyId

long

Indicates the party id of user who posted the message.

PostedByPartyName

string

Indicates the party name of the user who posted the message.

RichTextFlag

boolean

Indicates whether the message content is in rich text format (Y or N).

SourceCd

string

Lookup code that indicates how the message was entered into the system.

SourceCdMeaning

string

Indicates the display value corresponding to the source lookup code for the case message.

StatusCd

string

Lookup code that indicates the status of the message, such as COMMITTED.

StatusCdMeaning

string

Indicates the display value corresponding to the status lookup code for the case message.

UpdateFlag

boolean

Indicates if the record can be updated by the current user.

VisibilityCd

string

Lookup code that indicates visibility of a message.

VisibilityCdMeaning

string

Indicates the display value corresponding to the visibility lookup code for the case message.