Opportunity Service

Service to operate on opportunities. The supported operations are create, update, get, find, and delete. An opportunity is used by a sales organization to track information about a potential sale such as the sales account, key contacts, product interests, and potential revenues.

Life Cycle Status: Active

QName: {http://xmlns.oracle.com/apps/sales/opptyMgmt/opportunities/opportunityService/}OpportunityService

Service WSDL URL: https://servername/crmService/OpportunityService?WSDL

Logical Business Objects

  • CRM : Opportunity Management : Opportunity

Relationships

The following table describes how this service data object is related to other service data objects or business object services.

Relationship Type Object or Service

Handles

Item External Reference

Handles

Opportunity Contact

Handles

Opportunity Revenue Territory

Handles

Opportunity Team Member

Handles

Appointment Transient Category SDO

Handles

Opportunity Source

Handles

Opportunity Response

Handles

Opportunity Competitor

Handles

Appointment Transient Contact SDO

Handles

Opportunity

Handles

Note

Handles

Opportunity Recurring Revenue

Handles

Opportunity Lead

Handles

Appointment Transient Assignee SDO

Handles

Opportunity Revenue

Handles

Common Attachment SDO

Handles

Note Descriptive Flexfields

Handles

Appointment Transient SDO

Handles

Item Deletion External Error

Handles

Appointment Transient Note SDO

Handles

Opportunity Subscription

Handles

Opportunity Deal

Handles

Category Summary Revenue

Handles

Revenue Line Set

Handles

Opportunity Reference

Handles

Opportunity Split Revenue

Handles

Opportunity Partner

Operations

doAutoAssignmentAsynchronously

A web service method which is called from auto assignment composite to assign a specific opportunity automatically when the opportunity is created or updated. WARNING: The operation is renamed in the newer version of this service planned in the upcoming release.

Life Cycle Status: Active

Request Payload

Element Name Type Description

optyId

string

The unique opportunity identifier for the method doAutoAssignmentAsynchronously.

Response Payload

Element Name Type Description

result

void

The parameter returns the method which is called from auto assignment composite to assign a specific opportunity automatically when the opportunity is created or updated.

isSalesAccountUsedInOpportunity

A web service method to determine if a given sales account has any opportunties.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesAccountId

long

The parameter which provides the sales account party identifier.

Response Payload

Element Name Type Description

result

boolean

The parameter returns whether the sales account is associated with any opportunities.

checkConstraint

This operation is an internal operation and is not superseded by any another operation.

Life Cycle Status: Deprecated

Request Payload

Element Name Type Description

deleteEntities

Item External Reference

The input parameter for the internal operation checkConstraint.

Response Payload

Element Name Type Description

result

Item External Reference

The return for the internal operation checkConstraint.

createAttachment

A web service method to create attachments associated to an opportunity.

Life Cycle Status: Active

Request Payload

Element Name Type Description

attachmentRows

Common Attachment

The parameter which provides the list of attachments to be created.

commitData

string

The flag to indicate whether or not to commit transaction for this operation.

Response Payload

Element Name Type Description

result

string

The parameter returns the success or failure status of the operation.

copyAttachment

A web service method to copy attachments associated to an opportunity.

Life Cycle Status: Active

Request Payload

Element Name Type Description

attachmentRows

Common Attachment

The parameter which provides the list of attachments to be copied.

commitData

string

The flag to indicate whether or not to commit transaction for this operation.

Response Payload

Element Name Type Description

result

string

The parameter returns the success or failure status of the operation.

deleteAttachment

A web service method to delete attachments associated to an opportunity.

Life Cycle Status: Active

Request Payload

Element Name Type Description

deleteParams

Common Attachment

The parameter based on which deletion of attachment would trigger.

commitData

string

The flag to indicate whether or not to commit transaction for this operation.

Response Payload

Element Name Type Description

result

string

The parameter returns the success or failure status of the operation.

getAttachmentContent

A web service method to get attachment associated with an opportunity with file content if applicable.

Life Cycle Status: Active

Request Payload

Element Name Type Description

getParameters

Common Attachment

The parameter based on which attachment to be fetched would trigger.

Response Payload

Element Name Type Description

result

Common Attachment

The parameter returns the attachment with file content, if applicable.

getAttachmentsListWithoutContent

A web service method to get list of all the attachment associated with an opportunity without any file content.

Life Cycle Status: Active

Request Payload

Element Name Type Description

getParameters

Common Attachment

The parameter based on which list of attachments to be fetched would trigger.

Response Payload

Element Name Type Description

result

Common Attachment

The parameter returns the list of all the attachments without any file content.

deleteAllRevenuesInOpportunity

A web service method which deletes all revenue lines of an opportunity.

Life Cycle Status: Active

Request Payload

Element Name Type Description

optyId

long

The unique opportunity identifier for the method deleteAllRevenuesInOpportunity.

Response Payload

Element Name Type Description

result

void

The parameter deletes all revenue lines of an opportunity.

getOpportunity

A web service method which queries a single opportunity record by primary key.

Life Cycle Status: Active

Request Payload

Element Name Type Description

optyId

long

The system generated unique identifier for this opportunity.

Response Payload

Element Name Type Description

result

Opportunity

The parameter returns the opportunity that matches the inbound key attributes.

createOpportunity

A web service method which creates a single opportunity record.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunity

Opportunity

The parameter for the opportunity to be created.

Response Payload

Element Name Type Description

result

Opportunity

The parameter returns the created opportunity.

updateOpportunity

A web service method which updates a single opportunity record.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunity

Opportunity

The parameter for the opportunity to be updated.

Response Payload

Element Name Type Description

result

Opportunity

The parameter returns the updated opportunity.

deleteOpportunity

A web service method which delete a single opportunity record.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunity

Opportunity

The parameter for the opportunity to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete a single opportunity record.

mergeOpportunity

A web service method which updates a single opportunity record if one exists, or else, create a new one.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunity

Opportunity

The parameter for the opportunity to be merged.

Response Payload

Element Name Type Description

result

Opportunity

The parameter returns the merged opportunity.

findOpportunity

A web service method which queries a group of opportunities based on filter criteria.

Life Cycle Status: Active

Request Payload

Element Name Type Description

findCriteria

{http://xmlns.oracle.com/adf/svc/types/}FindCriteria

The criteria used to limit the query result, such as the filter (where clause), the fetch size, and so on.

findControl

{http://xmlns.oracle.com/adf/svc/types/}FindControl

The parameter is not currently used for the method findOppurtunity.

Response Payload

Element Name Type Description

result

Opportunity

The parameter returns a list of opportunities that satisfies the inbound criteria.

processOpportunity

A web service method which performs a create, update, delete, or merge operation on a list of opportunity rows. The specified operation is applied to all objects in the given list.

Life Cycle Status: Active

Request Payload

Element Name Type Description

changeOperation

string

The parameter indicates what action shall be performed, such as create, update, merge, or delete.

opportunity

Opportunity

The parameter which provides a list of opportunities to be processed.

processControl

{http://xmlns.oracle.com/adf/svc/types/}ProcessControl

The parameter which controls the bulk upload behavior, such as whether the valid data is committed if there are other invalid data in the same batch, and whether the outbound contains only the key attributes or the full object.

Response Payload

Element Name Type Description

result

Opportunity

The parameter return a list of opportunities that are successfully processed.

processCSOpportunity

Performs a create, update, or delete operation on a list of opportunity rows. Different operations may be applied to different objects, depending on what is specified in the ChangeSummary object.

Life Cycle Status: Active

Request Payload

Element Name Type Description

processData

{http://xmlns.oracle.com/adf/svc/types/}ProcessData

The object that is used to represent the changes that have been made.

processControl

{http://xmlns.oracle.com/adf/svc/types/}ProcessControl

The parameter which controls the bulk upload behavior, such as whether the valid data is committed if there are other invalid data in the same batch, and whether the outbound contains the key attributes only or the full object.

Response Payload

Element Name Type Description

result

{http://xmlns.oracle.com/adf/svc/types/}ProcessData

The parameter returns the result of the operation including a list of created or updated data objects, and all warning and informational messages.

deleteOpportunityCompetitor

A web service method which delete an opportunity competitor.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunityCompetitorVO

Opportunity Competitor

The parameter which provides the opportunity competitor to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete an opportunity competitor.

deleteOpportunityContact

A web service method which delete an opportunity contact.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunityContactVO

Opportunity Contact

The parameter which provides the opportunity contact to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete an opportunity contact.

deleteOpportunityLead

A web service method which delete an opportunity lead.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunityLeadVO

Opportunity Lead

The parameter which provides the opportunity lead to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete an opportunity lead.

deleteOpportunityReference

A web service method which delete an opportunity reference.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunityReferenceVO

Opportunity Reference

The parameter which provides the opportunity reference to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete an opportunity reference.

deleteOpportunityResource

A web service method which delete an opportunity resource.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunityResourceVO

Opportunity Team Member

The parameter which provides the opportunity resource to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete an opportunity resource.

deleteOpportunityMktResponse

A web service method which delete an opportunity response.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunityResponseVO

Opportunity Response

The parameter which provides the opportunity response to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete an opportunity response.

deleteOpportunityRevenue

A web service method which delete an opportunity revenue.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunityRevenueVO

Opportunity Revenue

The parameter which provides the opportunity revenue to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete an opportunity revenue.

processOpportunityRevenue

Performs a Create, Update, Delete, or Merge operation on a list of Opportunity Revenue rows. The specified operation is applied to all objects in the given list.

Life Cycle Status: Active

Request Payload

Element Name Type Description

changeOperation

string

Indicates what action shall be performed, such as Create, Update, Merge, or Delete.

opportunityRevenueVO

Opportunity Revenue

A list of opportunity revenues to be processed.

processControl

{http://xmlns.oracle.com/adf/svc/types/}ProcessControl

Controls the bulk upload behavior, such as whether the valid data will be committed if there are other invalid data in the same batch, and whether the outbound will contain the key attributes only or the full object.

Response Payload

Element Name Type Description

result

Opportunity Revenue

A list of opportunity revenues that are successfully processed.

deleteOpportunitySource

A web service method which delete an opportunity source.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunitySourceVO

Opportunity Source

The parameter which provides the opportunity source to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter delete an opportunity source.

deleteOpportunityPartner

Deletes an Opportunity Partner.

Life Cycle Status: Active

Request Payload

Element Name Type Description

opportunityPartnerVO

Opportunity Partner

Opportunity partner to be deleted.

Response Payload

Element Name Type Description

result

void

getDfltObjAttrHints

A web service method of Get operation for opportunity that returns control hints defined on a service view and its attributes.

Life Cycle Status: Active

Request Payload

Element Name Type Description

viewName

string

The service view usage name, an internal name for the service data object. Specify the value of the <name> element from the getEntityList operation response payload.

localeName

string

The locale to use when evaluating locale-based user interface hints. The localeName is in ISO 639-1 format.

Response Payload

Element Name Type Description

result

{http://xmlns.oracle.com/adf/svc/types/}ObjAttrHints

The label and user interface hints for the specified service data object and its attributes in a name-value pair format.

getServiceLastUpdateTime

A web service method that returns the date and time when the schema files referenced in the service definition last changed.

Life Cycle Status: Active

Request Payload

Response Payload

Element Name Type Description

result

{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp

The date and time when the service definition last changed in ISO 8601 format.

getEntityList

An operation to get the list of service data objects defined on this service.

Life Cycle Status: Active

Request Payload

Response Payload

Element Name Type Description

result

{http://xmlns.oracle.com/adf/svc/types/}ServiceViewInfo

The parameter returns the list of service view instances.

Security

The following tables list the privileges required to perform the service operations, and the duty roles that each privilege is granted to.

Service Operations to Privileges Mapping

Operation Name Privilege Code Privilege Name Privilege Description

deleteOpportunityResource

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

findOpportunity

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteOpportunityLead

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

processOpportunityRevenue

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteOpportunityPartner

MOO_MANAGE_OPPORTUNITY_PARTNERS_PRIV

Manage Opportunity Partners

Allows adding or removing of partners on the opportunity.

deleteOpportunityContact

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

updateOpportunity

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

checkConstraint

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

getOpportunity

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteOpportunityReference

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteAttachment

MOO_DELETE_OPPORTUNITY_PRIV

Delete Opportunity

Allows deleting of opportunities.

getDfltObjAttrHints

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

createAttachment

MOO_CREATE_OPPORTUNITY_PRIV

Create Opportunity

Allows creating of opportunities.

deleteOpportunityRevenue

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

doAutoAssignmentAsynchronously

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteOpportunity

MOO_DELETE_OPPORTUNITY_PRIV

Delete Opportunity

Allows deleting of opportunities.

processOpportunity

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

mergeOpportunity

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

isSalesAccountUsedInOpportunity

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

getEntityList

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteOpportunityMktResponse

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteOpportunityCompetitor

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

copyAttachment

MOO_CREATE_OPPORTUNITY_PRIV

Create Opportunity

Allows creating of opportunities.

getAttachmentContent

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

processCSOpportunity

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteOpportunitySource

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

createOpportunity

MOO_CREATE_OPPORTUNITY_PRIV

Create Opportunity

Allows creating of opportunities.

deleteAllRevenuesInOpportunity

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

getAttachmentsListWithoutContent

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

getServiceLastUpdateTime

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

Privileges to Duty Roles Mapping

Privilege Code Granted to Duty Role Code Granted to Duty Role Name Granted To Duty Role Description

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_SALES_REPRESENTATIVE_DUTY

Opportunity Partner Sales Representative

Manages all aspects of the application. This role is for partner salespersons.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

Channel Sales Manager

Manages the indirect sales pipeline by routing leads to partners, reviewing lead registrations, approving or rejecting registrations, and forecasting sales.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_VP_JOB

Sales VP

Manages sales managers within the organization. Responsible for account planning, territory and quota management, and managing sales forecasts for the territory.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_MANAGER_JOB

Sales Manager

Manages salespersons within the organization. Generates revenue within a territory, builds pipeline, manages territory forecasts, and assists salespersons in closing deals.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_REPRESENTATIVE_JOB

Sales Representative

Represents the business to sell its products. Maintains relationships with customers and contacts, builds pipeline, manages leads and opportunities and performs sales forecasting.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

Channel Account Manager

Sets the objectives and goals for partners. Works with a partner organization to identify what programs best fit the partner organization and the training that the partner should take to increase skill sets or qualify for programs.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_RESTRICTED_USER_JOB

Sales Restricted User

Has the same scope of visibility as the Sales Manager role to application data but can only view or read most of that data. The ability to create, update or delete data is restricted to notes, activities, attachments and reports.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_READ_ONLY_DUTY

Opportunity Territory Resource Read Only

Read Only role for Opportunity Territory Resource Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_ADMINISTRATION_DUTY

Opportunity Administration

Administers all aspects of the application, including some setup. This role is for opportunity administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_ADMINISTRATION_DUTY

Opportunity Partner Administration

Administers all aspects of the application, including some setup. This role is for partner administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_READ_ONLY_DUTY

Opportunity Sales Manager Read Only

Read Only role for Opportunity Sales Manager Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_READ_ONLY_DUTY

Opportunity Sales Representative Read Only

Read Only role for Opportunity Sales Representative Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

MOO_MANAGE_OPPORTUNITY_PARTNERS_PRIV

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

Channel Account Manager

Sets the objectives and goals for partners. Works with a partner organization to identify what programs best fit the partner organization and the training that the partner should take to increase skill sets or qualify for programs.

MOO_MANAGE_OPPORTUNITY_PARTNERS_PRIV

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

Channel Sales Manager

Manages the indirect sales pipeline by routing leads to partners, reviewing lead registrations, approving or rejecting registrations, and forecasting sales.

MOO_MANAGE_OPPORTUNITY_PARTNERS_PRIV

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_SALES_REPRESENTATIVE_DUTY

Opportunity Partner Sales Representative

Manages all aspects of the application. This role is for partner salespersons.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_ADMINISTRATION_DUTY

Opportunity Administration

Administers all aspects of the application, including some setup. This role is for opportunity administrators.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_ADMINISTRATION_DUTY

Opportunity Partner Administration

Administers all aspects of the application, including some setup. This role is for partner administrators.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

MOO_DELETE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

MOO_DELETE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_ADMINISTRATION_DUTY

Opportunity Administration

Administers all aspects of the application, including some setup. This role is for opportunity administrators.

MOO_DELETE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

MOO_DELETE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

MOO_DELETE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

Duty Roles to Duty or Job Roles Mapping

Duty Role Code Granted to Duty or Job Role Code Granted to Duty or Job Role Name Granted To Duty or Job Role Description

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_VP_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_CHANNEL_DEAL_REG_MANAGEMENT_DUTY

Channel Deal Registration Management

Reviews, accepts, and rejects deal registrations. Includes the ability to view deal registration details and update certain attributes.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_CHANNEL_DEAL_REG_MANAGEMENT_DUTY

Channel Deal Registration Management

Reviews, accepts, and rejects deal registrations. Includes the ability to view deal registration details and update certain attributes.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_OKC_CONTRACT_REQUEST_AUTHORING_DUTY_CRM

Contract Request Authoring

Authors contract request, uploads relevant documents and provides sufficient information to assignee to create contract.

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

ORA_OKC_ALL_BUSINESS_UNITS_CONTRACT_INQUIRY_DUTY_CRM

Contract View Access Across All Contracts

Views all contracts across an enterprise.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZBS_SALES_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_CSO_KNOWLEDGE_HOME_SERVICE_DUTY

Knowledge Home for Service

Knowledge Home duty role strictly for service access

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_CSO_KNOWLEDGE_HOME_SERVICE_DUTY

Knowledge Home for Service

Knowledge Home duty role strictly for service access

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_READ_ONLY_DUTY

Lead Registration Processing Read Only

Read Only role for Lead Registration Processing Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_BUDGET_MAINTENANCE_DUTY

MDF Budget Maintenance

Manages MDF budgets including import, export, and viewing budget fund requests and claims that use budgeted funds for marketing activities.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_BUDGET_MAINTENANCE_DUTY

MDF Budget Maintenance

Manages MDF budgets including import, export, and viewing budget fund requests and claims that use budgeted funds for marketing activities.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_APPROVAL_DUTY

Marketing Approval

Reviews and approves secured marketing campaigns by viewing detailed campaign, list, segment, and treatment information from the campaign, audience, and treatment work areas.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_APPROVAL_DUTY

Marketing Approval

Reviews and approves secured marketing campaigns by viewing detailed campaign, list, segment, and treatment information from the campaign, audience, and treatment work areas.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_APPROVER_ABSTRACT

Marketing Approver

Approves partner sales lead registrations submitted by external partners.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_APPROVER_ABSTRACT

Marketing Approver

Approves partner sales lead registrations submitted by external partners.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_READ_ONLY_DUTY

Opportunity Sales Manager Read Only

Read Only role for Opportunity Sales Manager Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_READ_ONLY_DUTY

Opportunity Sales Representative Read Only

Read Only role for Opportunity Sales Representative Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_READ_ONLY_DUTY

Opportunity Territory Resource Read Only

Read Only role for Opportunity Territory Resource Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_MAINTENANCE_DUTY

Partner Account Maintenance

Maintains a partner account, including managing members and partner profile information. This role is for members of the partner account team and their management chain.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_MAINTENANCE_DUTY

Partner Account Maintenance

Maintains a partner account, including managing members and partner profile information. This role is for members of the partner account team and their management chain.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_PARTNER_DEAL_REG_MANAGEMENT_DUTY

Partner Deal Registration Management

Creates and submits deal registrations. Includes the ability to create deal registrations, submit deal registrations and view updates.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_PARTNER_DEAL_REG_MANAGEMENT_DUTY

Partner Deal Registration Management

Creates and submits deal registrations. Includes the ability to create deal registrations, submit deal registrations and view updates.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZBS_SALES_VP_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_READ_ONLY_DUTY

Personal Campaign Management Read Only

Read Only role for Personal Campaign Management Duty.

ORA_ZBS_SALES_VP_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_DUTY

Product Recommendation Analysis

Manages business rules and recommendations about selling the right products to the right customers. Analyzes product recommendations and schedules sales lead generation and predictive model learning.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_DUTY

Product Recommendation Analysis

Manages business rules and recommendations about selling the right products to the right customers. Analyzes product recommendations and schedules sales lead generation and predictive model learning.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_READ_ONLY_DUTY

Product Recommendation Analysis Read Only

Read Only role for Product Recommendation Analysis Duty

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZ_RESOURCE_ABSTRACT

Resource

Identifies the person as front office personnel.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZ_RESOURCE_ABSTRACT

Resource

Identifies the person as front office personnel.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_VP_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_SALES_CHANGE_HISTORY_INQUIRY_DUTY_FOR_CHANNEL_SALES

Sales Change History Inquiry for Channel Sales

View change history of marketing and partner business objects for members within the channel sales organization.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_SALES_CHANGE_HISTORY_INQUIRY_DUTY_FOR_CHANNEL_SALES

Sales Change History Inquiry for Channel Sales

View change history of marketing and partner business objects for members within the channel sales organization.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_VP_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_READ_ONLY_DUTY

Sales Forecasting Management Read Only

Read Only role for Sales Forecasting Management Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_READ_ONLY_DUTY

Sales Lead Follow Up Management Read Only

Read Only role for Sales Lead Follow Up Management Duty.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_READ_ONLY_DUTY

Sales Lead Follow Up Read Only

Read Only role for Sales Lead Follow Up Duty

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_VP_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_READ_ONLY_DUTY

Sales Party Management Read Only

Read Only role for Sales Party Management Duty.

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_VP_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_MANAGER_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZBS_SALES_VP_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZBS_SALES_MANAGER_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_VP_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_READ_ONLY_DUTY

Territory Management Read Only

Read Only role for Territory Management Duty.

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY

Trading Community Import Batch Management

Manages trading community data import batches.