Sales Order Service

The service to create, update, get, and delete quotes and orders.

Life Cycle Status: Active

QName: {http://xmlns.oracle.com/apps/crmCommon/orders/salesOrdersService/}SalesOrderService

Service WSDL URL: https://servername/crmService/SalesOrderService?WSDL

Logical Business Objects

  • CRM : Common CRM : Sales Transaction

Relationships

The following table describes how this service data object is related to other service data objects or business object services.

Relationship Type Object or Service

Handles

Quote and Order

Operations

getSalesOrderHeader

The operation to get the sales order header.

Life Cycle Status: Active

Request Payload

Element Name Type Description

orderHeaderId

long

The unique identifier for the quote or order.

Response Payload

Element Name Type Description

result

Sales Order

The operation that returns sales order header service data object.

createSalesOrderHeader

The operation to create a new sales order header.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesOrderHeader

Sales Order

SalesOrderHeaderSDO

Response Payload

Element Name Type Description

result

Sales Order

The operation that returns sales order header service data object.

updateSalesOrderHeader

The operation to update an existing sales order header.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesOrderHeader

Sales Order

A required input parameter of the deleteEntity web service method. Use the API name of the custom object you want to delete.

Response Payload

Element Name Type Description

result

Sales Order

The service data object for update sales order header.

deleteSalesOrderHeader

The operation that deletes existing sales order header.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesOrderHeader

Sales Order

A required input parameter of the createEntity web service method. Use the API name of the custom object you want to create.

Response Payload

Element Name Type Description

result

void

The operation returns void.

getDfltObjAttrHints

An operation to retrieve user interface hints, such as the service data object label and object attribute labels, for the specified service data object and locale. As a prerequisite, invoke the getEntityList operation defined on this service to get the list of possible values for the viewName request payload element.

Life Cycle Status: Active

Request Payload

Element Name Type Description

viewName

string

The service view usage name, an internal name for the service data object. Specify the value of the <name> element from the getEntityList operation response payload.

localeName

string

The locale to use when evaluating locale-based user interface hints. The locale name is in ISO 639-1 format.

Response Payload

Element Name Type Description

result

{http://xmlns.oracle.com/adf/svc/types/}ObjAttrHints

The label and user interface hints for the specified service data object and its attributes in a name-value pair format.

getServiceLastUpdateTime

An operation that returns the date and time when the schema files referenced in the service definition last changed.

Life Cycle Status: Active

Request Payload

Response Payload

Element Name Type Description

result

{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp

The date and time when the service definition last changed in ISO 8601 format.

getEntityList

An operation to get the list of service data objects defined on this service.

Life Cycle Status: Active

Request Payload

Response Payload

Element Name Type Description

result

{http://xmlns.oracle.com/adf/svc/types/}ServiceViewInfo

A list of service data objects defined on this service. For each service data object, the result includes the QName, internal name, and Boolean values indicating whether create, update, merge, and delete operations can be performed on the object.

Security

The following tables list the privileges required to perform the service operations, and the duty roles that each privilege is granted to.

Service Operations to Privileges Mapping

Operation Name Privilege Code Privilege Name Privilege Description

updateSalesOrderHeader

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

deleteSalesOrderHeader

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

getSalesOrderHeader

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

createSalesOrderHeader

MOO_CREATE_OPPORTUNITY_PRIV

Create Opportunity

Allows creating of opportunities.

Privileges to Duty Roles Mapping

Privilege Code Granted to Duty Role Code Granted to Duty Role Name Granted To Duty Role Description

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_SALES_REPRESENTATIVE_DUTY

Opportunity Partner Sales Representative

Manages all aspects of the application. This role is for partner salespersons.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

Channel Sales Manager

Manages the indirect sales pipeline by routing leads to partners, reviewing lead registrations, approving or rejecting registrations, and forecasting sales.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_VP_JOB

Sales VP

Manages sales managers within the organization. Responsible for account planning, territory and quota management, and managing sales forecasts for the territory.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_MANAGER_JOB

Sales Manager

Manages salespersons within the organization. Generates revenue within a territory, builds pipeline, manages territory forecasts, and assists salespersons in closing deals.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_REPRESENTATIVE_JOB

Sales Representative

Represents the business to sell its products. Maintains relationships with customers and contacts, builds pipeline, manages leads and opportunities and performs sales forecasting.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

Channel Account Manager

Sets the objectives and goals for partners. Works with a partner organization to identify what programs best fit the partner organization and the training that the partner should take to increase skill sets or qualify for programs.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_RESTRICTED_USER_JOB

Sales Restricted User

Has the same scope of visibility as the Sales Manager role to application data but can only view or read most of that data. The ability to create, update or delete data is restricted to notes, activities, attachments and reports.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_READ_ONLY_DUTY

Opportunity Territory Resource Read Only

Read Only role for Opportunity Territory Resource Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_ADMINISTRATION_DUTY

Opportunity Administration

Administers all aspects of the application, including some setup. This role is for opportunity administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_ADMINISTRATION_DUTY

Opportunity Partner Administration

Administers all aspects of the application, including some setup. This role is for partner administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_READ_ONLY_DUTY

Opportunity Sales Manager Read Only

Read Only role for Opportunity Sales Manager Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_READ_ONLY_DUTY

Opportunity Sales Representative Read Only

Read Only role for Opportunity Sales Representative Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_SALES_REPRESENTATIVE_DUTY

Opportunity Partner Sales Representative

Manages all aspects of the application. This role is for partner salespersons.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_ADMINISTRATION_DUTY

Opportunity Administration

Administers all aspects of the application, including some setup. This role is for opportunity administrators.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_ADMINISTRATION_DUTY

Opportunity Partner Administration

Administers all aspects of the application, including some setup. This role is for partner administrators.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

MOO_CREATE_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

Duty Roles to Duty or Job Roles Mapping

Duty Role Code Granted to Duty or Job Role Code Granted to Duty or Job Role Name Granted To Duty or Job Role Description

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_VP_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_CHANNEL_DEAL_REG_MANAGEMENT_DUTY

Channel Deal Registration Management

Reviews, accepts, and rejects deal registrations. Includes the ability to view deal registration details and update certain attributes.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_CHANNEL_DEAL_REG_MANAGEMENT_DUTY

Channel Deal Registration Management

Reviews, accepts, and rejects deal registrations. Includes the ability to view deal registration details and update certain attributes.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_OKC_CONTRACT_REQUEST_AUTHORING_DUTY_CRM

Contract Request Authoring

Authors contract request, uploads relevant documents and provides sufficient information to assignee to create contract.

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

ORA_OKC_ALL_BUSINESS_UNITS_CONTRACT_INQUIRY_DUTY_CRM

Contract View Access Across All Contracts

Views all contracts across an enterprise.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZBS_SALES_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_CSO_KNOWLEDGE_HOME_SERVICE_DUTY

Knowledge Home for Service

Knowledge Home duty role strictly for service access

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_CSO_KNOWLEDGE_HOME_SERVICE_DUTY

Knowledge Home for Service

Knowledge Home duty role strictly for service access

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_READ_ONLY_DUTY

Lead Registration Processing Read Only

Read Only role for Lead Registration Processing Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_BUDGET_MAINTENANCE_DUTY

MDF Budget Maintenance

Manages MDF budgets including import, export, and viewing budget fund requests and claims that use budgeted funds for marketing activities.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_BUDGET_MAINTENANCE_DUTY

MDF Budget Maintenance

Manages MDF budgets including import, export, and viewing budget fund requests and claims that use budgeted funds for marketing activities.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_APPROVAL_DUTY

Marketing Approval

Reviews and approves secured marketing campaigns by viewing detailed campaign, list, segment, and treatment information from the campaign, audience, and treatment work areas.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_APPROVAL_DUTY

Marketing Approval

Reviews and approves secured marketing campaigns by viewing detailed campaign, list, segment, and treatment information from the campaign, audience, and treatment work areas.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_APPROVER_ABSTRACT

Marketing Approver

Approves partner sales lead registrations submitted by external partners.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_APPROVER_ABSTRACT

Marketing Approver

Approves partner sales lead registrations submitted by external partners.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_READ_ONLY_DUTY

Opportunity Sales Manager Read Only

Read Only role for Opportunity Sales Manager Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_READ_ONLY_DUTY

Opportunity Sales Representative Read Only

Read Only role for Opportunity Sales Representative Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_READ_ONLY_DUTY

Opportunity Territory Resource Read Only

Read Only role for Opportunity Territory Resource Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_MAINTENANCE_DUTY

Partner Account Maintenance

Maintains a partner account, including managing members and partner profile information. This role is for members of the partner account team and their management chain.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_MAINTENANCE_DUTY

Partner Account Maintenance

Maintains a partner account, including managing members and partner profile information. This role is for members of the partner account team and their management chain.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_PARTNER_DEAL_REG_MANAGEMENT_DUTY

Partner Deal Registration Management

Creates and submits deal registrations. Includes the ability to create deal registrations, submit deal registrations and view updates.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_PARTNER_DEAL_REG_MANAGEMENT_DUTY

Partner Deal Registration Management

Creates and submits deal registrations. Includes the ability to create deal registrations, submit deal registrations and view updates.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZBS_SALES_VP_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_READ_ONLY_DUTY

Personal Campaign Management Read Only

Read Only role for Personal Campaign Management Duty.

ORA_ZBS_SALES_VP_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_DUTY

Product Recommendation Analysis

Manages business rules and recommendations about selling the right products to the right customers. Analyzes product recommendations and schedules sales lead generation and predictive model learning.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_DUTY

Product Recommendation Analysis

Manages business rules and recommendations about selling the right products to the right customers. Analyzes product recommendations and schedules sales lead generation and predictive model learning.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_READ_ONLY_DUTY

Product Recommendation Analysis Read Only

Read Only role for Product Recommendation Analysis Duty

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZ_RESOURCE_ABSTRACT

Resource

Identifies the person as front office personnel.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZ_RESOURCE_ABSTRACT

Resource

Identifies the person as front office personnel.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_VP_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_SALES_CHANGE_HISTORY_INQUIRY_DUTY_FOR_CHANNEL_SALES

Sales Change History Inquiry for Channel Sales

View change history of marketing and partner business objects for members within the channel sales organization.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_SALES_CHANGE_HISTORY_INQUIRY_DUTY_FOR_CHANNEL_SALES

Sales Change History Inquiry for Channel Sales

View change history of marketing and partner business objects for members within the channel sales organization.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_VP_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_READ_ONLY_DUTY

Sales Forecasting Management Read Only

Read Only role for Sales Forecasting Management Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_READ_ONLY_DUTY

Sales Lead Follow Up Management Read Only

Read Only role for Sales Lead Follow Up Management Duty.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_READ_ONLY_DUTY

Sales Lead Follow Up Read Only

Read Only role for Sales Lead Follow Up Duty

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_VP_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_READ_ONLY_DUTY

Sales Party Management Read Only

Read Only role for Sales Party Management Duty.

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_VP_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_MANAGER_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZBS_SALES_VP_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZBS_SALES_MANAGER_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_VP_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_READ_ONLY_DUTY

Territory Management Read Only

Read Only role for Territory Management Duty.

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY

Trading Community Import Batch Management

Manages trading community data import batches.