Service Request Resource

A list of employees or partners, such as service representatives, service managers, or product managers, who are associated with a service request. Multiple service request resources may be involved in resolving a service request.

QName: {http://xmlns.oracle.com/apps/crm/service/svcMgmt/srMgmt/srMgmtService/}SrResourceMemberResource

Relationships

The following table describes how this service data object is related to other service data objects or business object services.

Relationship Type	Object or Service
Contained by	Service Request
Handled by	Service Request Service

Attributes

The following table describes attributes in the service data object.

Name	Type	Description
CreatedBy	string	The user who added the resource as a member of the service request.
CreationDate	{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp	The date and time when the service request resource member was created.
DeleteFlag	boolean	This flag controls if the user has access to delete the record
LastUpdateDate	{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp	The date and time when the service request resource member record was last updated.
LastUpdateLogin	string	The application login associated with the user who last updated the service request resource member.
LastUpdatedBy	string	The user who last updated the service request resource member record.
MemberId	long	A unique ID of the service request resource member. Primary Key
ObjectId	long	The unique ID of the individual resource added as service request resource member.
ObjectTypeCd	string	Indicates if the resource is an individual or a team.
OwnerFlag	boolean	Indicates if the service request is assiged to the resource member. If yes, the value is True, else the value is False.
PartyUniqueName	string	The unique name of the individual resource added as service request resource member.
ResourceEmailAddress	string	The email address of the resource member.
ResourceFormattedAddress	string	Formatted Address of the SR Resource Member.
ResourceFormattedPhoneNumber	string	The formatted phone number of the resource member.
ResourceName	string	The name of the individual resource added as service request resource member.
SrId	long	The unique ID of the service request.
UpdateFlag	boolean	This flag controls if the user has access to update the record
UserGUID	string	A globally unique ID of the resouce added as the service request resource member.
UserId	long	The user ID of the resource added as the service request resource member.
Username	string	The user name of the resoource member.