SR Social Post

The relationship between service request and the social post.

QName: {http://xmlns.oracle.com/apps/crm/service/svcMgmt/srMgmt/srMgmtService/}SrSocialPost

Relationships

The following table describes how this service data object is related to other service data objects or business object services.

Relationship Type Object or Service

Handled by

Service Request Service

Attributes

The following table describes attributes in the service data object.

Name Type Description

ObjectId

long

The ID of the service request associated with the social post.

ObjectTypeCd

string

The type of object associated with the social post record

PostId

long

The unique ID of the social post record.

PostParentPostId

string

The unique ID of the current post's parent post.

PostPostId

string

The unique ID of the current post returned by the social network.

SourcePostIdPrimary

string

The primary source post id of the social post record

SourcePostIdSecondary

string

The secondary source post id of the social post record

SourcePostIdTertiary

string

The tertiary source post id of the social post record

SrId

long

The unique ID of the service request record.
  • Primary Key

SrNumber

string

The unique reference number of the service request record.

StatusCd

string

The status of the service request associated with the social post

Title

string

Title of the service request record.

ViaId

long

The unique ID of the channel via record.