Create a Correction that References an Original Charge

You can create a correction charge line that references its original charge for a corresponding sales order line when it has a corresponding sales order line that's been fulfilled.

When you post charges a new correction sales order is created that references the original order line. This reference flows to Accounts Receivable where the invoice lines are linked.

Note: For the correction icon to appear, you need the following:

• Charge line is posted.

• Service activity code (SAC) has the transaction category Order and the Create Order setting is enabled.

To create a correction that references its original charge:

1. In the Charges table on the Work Order Charges detail page, select the Undo action for the charge line. The Enter correction dialog appears.
   Note: In edit mode, you can access this dialog by clicking the Pencil icon.

2. From the Activity LOV, select the service activity code. All other attributes are copied over from the original charge line.

3. Click Add.