Post Field Service Costs without Posting Associated Charges

You can create a correction charge for posted charges that creates a correction sales order line. The correction sales order references the original sales order line so that Accounts Receivable links the credit to the original invoice line.

Update Costs action
To update inventory and asset tracking without creating sales order lines for invoicing:
  1. Select Update Costs from the Actions list to start the Post Charges ESS job, which creates maintenance work order transactions to update inventory, asset tracking, and cost accounting.

  2. After the process completes, confirm that the charge line status in the Charge table is Costed.

Note: This is useful for long running service requests with multiple work orders.