1. Using Service Logistics
  2. Create Repair Orders

Create Repair Orders

You can create a repair order in the disposition and depot repair process.

To create a repair order:

  1. From the Reverse Logistics Dispositions search page or the Dispositions Details page, select the Create Repair action to open the Create Repair Order drawer.

    Create Repair Order Drawer

    Fields Attribute Descriptions
    Item Defaults from row selected.
    Description Defaults from row selected.
    Serial Number Defaults from row selected.
    Disposition Defaults from row selected.
    Disposition Description Defaults from row selected.
    Type Defaults from row selected.
    Asset Defaults from row selected.
    Asset Description Defaults from row selected.
    Quantity The number of items.
    Type Predefined values include:
    • Corrective
    • Preventive
    Subtype
    Define subtypes in the Maintenance lookup. Predefined values include:

    • Condition based

    • Emergency

    • Under warranty

    • Reactive

    • Safety

    • Planned
    Priority Enter free text for priority.
    Status A customer-defined work order status that's tied to one of the following work order system statuses:
    • Unreleased
    • On Hold
    Planned Start Date Select a date and time.
    Planned Completion Date Select a date and time.
    Work Definition Work definitions (names) that are associated with the selected organization.
    Work Order Description Enter a descriptive purpose, scope, or specific instructions for the repair.
  2. In the Type LOV, select a repair order type.
  3. In the Subtype LOV, select a repair order subtype.
  4. In the Organization LOV, select a organization.
  5. In the Status LOV, select a status.
  6. In the Planned Start Date calendar, select a date.
  7. In the Planned Completion Date calendar, select a date.
  8. In the Work Definition LOV, select a work definition.
  9. In the Work Order Description field, enter a description.
  10. Click Create.