Home Cloud Cloud Applications Service 19a Oracle B2C Service 19A Administer Set Up Service Cloud Get started administering Review what's new Configure Service Cloud Configure single sign-on Configure multiple interfaces Maintain and Update Common features and controls Manage service-level agreements Create standard text and variables Administer Offer Advisor Track assets and products Import and Export Data Import data Export report and dashboard data Administer Cloud Portal Use Configuration Assistant Administer the Agent Browser UI Set up for staff members Assign permissions in profiles Improve Productivity Manage agent desktop Provide guided assistance Enable SmartAssistant for questions Enable SmartAssistant for agent responses Administer Knowledge Advanced Configure Knowledge Advanced Enable on Customer Portal Configure Customer Portal with Field Service Cloud Administer Policy Automation Manage access Deploy and manage policy models
