1. Using Student Financial Planning
  2. Create A Credit Balance

Create A Credit Balance

You can Create a Credit Balance on a student account, if necessary. For example, a student or parent who has authorized the institution to hold their Credit Balance may request a portion of it.

Overview

You can enter the recipient, date of occurrence, comments, and the Credit Balance amount (per academic year, per fund type, per disbursement). However, you can only enter an amount for payments that have already disbursed and only up to the unapplied amount associated to the payments.

Note: Student Financial Planning will save the Credit Balance amount as a new Credit Balance with a unique Credit Balance ID associated to the Payment ID.

Required Role Permissions

The user must have a role with the following General Permission(s) through Roles Management in order to complete the manual processing steps listed below.

  • Credit Balance Creator

See Set General Permissions Matrix for additional information.

Manual Processing Steps

Log into the Student Financial Planning User Interface (UI)

  1. Enter the students name, external student ID number or social security number in the search field located in the upper right hand corner
    • Because Student Financial Planning returns results for any data entered, the student search can be based on complete or partial information
    • Select the Student Record from the Student Search Results pop-out dialogue box
  2. Hover over the Financial Aid Tab
  3. Click Credit Balance
  4. Click Credit Balance (default view)
  5. Click the Create Credit Balance Button
  6. Select Payment (per fund type)
    • Click the [ + ] next to the Charge, Discount and Payments to see additional details
  7. Enter the Credit Balance Details
    • Incremental Credit Balance Amount
    • Credit Balance Created On Date
    • Status Effective as Of Date
    • Recipient
  8. Click Save
  9. Enter a comment
    • You will need to click the Add Comments button prior to entering the comment (not displayed in the graphic)
    • You should always enter a comment and enter details as to why the Credit Balance is being created manually
  10. Click Save Comment
  11. Click Close

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