Report Grant Overpayment Resolution to NSLDS and DRS
If a student has been reported to NSLDS and DRS due to an unresolved Grant Overpayment, if the student makes a payment in an effort to resolve the overpayment or re-enters the institution, Student Financial Planning triggers a Report Grant Overpayment Resolution to NSLDS and DRS task.
Overview
You can complete the task in order to report to NSLDS and DRS that the student resolved the Grant Overpayment.
When the Report Grant Overpayment Resolution to NSLDS and DRS task is completed, the system sends an outbound message and letter to DRS so that the Department of Education is updated on the current state of the Grant Overpayment.
Required Role Permissions
The user must have a role with the following General Permission(s) through Roles Management in order to complete the manual processing steps listed below.
- Student
- Grant Overpayment Resolution Task Review
See Set General Permissions Matrix for additional information.
Manual Processing Steps
Log into the Student Financial Planning User Interface (UI)
- Navigate to
- Start task
- Complete task
Resolve Grant Overpayment
Review the student record for payments to ensure they have resolved the Grant Overpayment and complete the task if the overpayment is resolved.