1. Using Student Aid Eligibility
  2. Manage Users

Manage Users

As an Administrative user, you can search for, add, edit, and remove users.

Search for a User

Log into Student Self-Service as an Admin user.

  1. Click the drop-down arrow in the tool bar.
  2. Enter External Student ID, Username, First Name, Last Name, Email, or Phone Number into the Search for users field.
  3. Click Search.
  4. Select a User from the results to edit or remove.

Add a User

Log into Student Self-Service as an Admin user.

  1. Click the drop-down arrow in the tool bar.
  2. Click Manage Users.
  3. Click the Add User icon.
  4. Select or enter the following information:
    • User Type.
    • Roles. At least one is required.
    • External Student ID.
    • Username. This is case-sensitive.
    • First Name.
    • Last Name.
    • Email.
    • Phone Number. This is optional.
    • Password.
  5. Click the Save icon.

The Username is case-sensitive. If the user attempts to log in and does not enter the case correctly,the Student Self Service UI returns a Bad Credentials error.

The password must meet the defined password policy. You’re required to enter a confirmation password and the passwords must match. If the password doesn’t meet the defined password policy or do not match, you’re not able to save the new user record.

Users may reset their passwords by selecting Forgot Password? on the sign-on screen. After entering the prompted email address, the application sends an activation link to reset their password. The activation link is good for 7 days.

The application displays these warnings when the password doesn't meet the password policy:
  • Password must be minimum 8 characters, and contain at least 1 upper case, 1 lower case, 1 numeric, and 1 special character from the set [ ; : ! @ # $ % ^ *].
  • Confirm Password is required.

Edit a User

Log into Student Self-Service as an Admin user.

  1. Click the drop-down arrow in the tool bar.
  2. Click Manage Users.
  3. Click the Edit User icon.
  4. Edit the user using the same guidelines as Add a User.
  5. Click the Save icon.

Remove a User

Log into Student Self-Service as an Admin user.

  1. Click the drop-down arrow in the tool bar.
  2. Click Manage Users.
  3. Click the Remove User icon.
  4. Click Remove and confirm.

Automatic User Log Off

The default application setting is that users get an alert and are signed out of Student Self-Service after 20 minutes of inactivity. To change the 20 minute threshold, log a service request with Oracle.