Set Up Your SAIG Mailbox in the Production Environment

1. Go to the US Department of Education’s SAIG enrollment site to enroll your institution and sign your SAIG enrollment agreements.
2. Sign in to the Federal Tax Information Transaction Delivery Community Manager (FTI-TDCM) portal using credentials you created during SAIG enrollment.
3. From the portal, you must go to the Participants tab and get these items:
   • From the Approval Code field, copy the code.
   • From the Security tab, click Export INI to download the tdclient.ini file.
   • From the Security tab, click Export Runtime to download the runtime (RTM) certificate file.
4. Sign in to SFA, go to Administration > System Management > TD Client Management.
5. Ensure the status of both TD Client mailboxes are Suspended, then take a screenshot.
6. Submit a service request (SR) to Oracle Support for Student Financial Aid, and include this information:
   • Use the title “SAIG Mailbox Setup.”
   • Attach the exported INI file, RTM certificate file, and the approval code (in a text file or Word document).
   • Attach the screen-shot that shows your TD Client mailboxes are suspended.

     Once Oracle Support receives your complete service request, they will start setting up your SAIG mailboxes in the back-end.

7. Once you’ve been informed that the mailbox setup is complete, sign in to SFA then go to Administration > System Management > SAIG Administration.
8. Enter the new TG/FT number and password that’s associated with the TD Client mailbox. Make sure you include the FT or TG prefix just as you'd when using ED's EDconnect software.
9. Go to Administration > System Management > TD Client Management.
10. Set the FTI TD Client Selection Indicator and TD Client Selection Indicator to Active.

    You’re now ready to use your new TD Client mailboxes.