Reset FTI-SAIG and SAIG Passwords

The US Department of Education requires that you change your FTI-SAIG and SAIG passwords every 90 days.

1. Sign in to SFA.
2. Go to Administration > System Management > TD Client Management.
3. Make sure both TD Client Selection Indicators are set to Suspended. And if they're not suspended, then switch them to the correct status.
4. Sign in to the Federal Tax Information Transaction Delivery Community Manager (FTI-TDCM) portal using credentials you created during SAIG enrollment and go to the Participants tab to update your password.
5. Sign in to Ed connect, and go to the Security view to view Mailbox Properties and complete a Local Only Password Change. This will prompt a Network and Local Password Change.
6. Wait at least 15 minutes for the passwords to sync.
7. Within SFA, go to Administration > System Management > SAIG Administration.
8. In Reset FTI-SAIG Password:
   • Enter your FT number, making sure you include the FT prefix.
   • Enter a new password, then click Test Password.
   • If the test is successful, save your changes.
   • If the password test fails, see How do I troubleshoot TD Client connection issues?
9. In Reset SAIG Password:
   • Enter your TG number, making sure you include the TG prefix.
   • Enter a new password, then click Test Password.
   • If the test is successful, save your changes.
   • If the password test fails, see How do I troubleshoot TD Client connection issues?
10. Go back to Administration > System Management > TD Client Management, then set the mailbox status to Active.

    If you need further help, see EDconnect 8.6.1 Installation and User Guide.