Overview of Communications

Communications are email messages that an academic institution sends. Suppose you've created a communication for confirming admissions application submissions. When an applicant submits an application, this triggers and event, and the corresponding communication is automatically sent to the applicant.

To access the Communications work area: From Student Central, click Search and search for Communications. Use this work area to:

• Create a new communication.

• View or edit details of already created communications.

• Search for a particular communication or filter communications based on criteria, such as categories, events, and institutions.

• View which individuals received a particular communication and when they received it.

• Resend a communication, if needed.

• Find communication recipients and view the communications sent to them by the cloud application.