Self-Service: View and Pay Bills

When you're in self-service, the My Account page lets you view charges that are due. If you're in a managed student group, you see the list of payables for each member of the group. You can also pay your bills or those of your managed student groups.

When paying, the payment methods you can use depend on what the administrator set up. You can select any one of these options to indicate the amount you're paying:

• Bill Amount to pay your current billed amount. If there is an amount that's due, the payment is applied to the oldest charge and not to specific charges in the current bill.

• Total Balance to pay the sum of all your charges.

• Other to specify an amount greater than zero.

These options may vary slightly if you're in a managed student group.

In History, here's what you see.

Transactions

The table here shows you payments you have made that were processed through Oracle Fusion Cloud Financials.

Users in a managed student group might see various elements. As group manager, you see the payments you made for the students in your group. If you're a student, you see the payments made on your behalf. You might also see icons on each row. Clicking the icon tells you who made the payment on your behalf or for whom you paid. You can also see another user's transaction history, bills, or transaction references. To do this, select their name from the For list.

Bills

Here you see a list of your statements of charges.

Transaction References

On this page you see a list of your transactions that were processed through your institution's own payment service provider.

These are some of the fields on this page:

• Transaction Reference is a unique code that Student Management generates when students initiate payment. This is the code your institution uses to retrieve details about the transaction.

• Pay Point is the area in Student Management where the fees are pulled from. This can be the shopping cart, Finances in self-service, or the application submission page.

• Status shows the status of the transaction reference code, for example, "Successful."

  Your institution can process payments only for active transaction reference codes.

• Payment Reference is the reference code your institution's payment service provider generates when a payment is successfully processed. Using HED Payments REST service, your institution sends this payment reference code to Student Management, which is then displayed here.