Manage Items

Use the Product Management application to create and manage included warranty, coverage, and subscription items.

Create Subscription Items

To create a subscription item:

1. Go to Product Management > Product Information Management.

2. Expand the Tasks region and select Create Items.

3. On the Create Item page, select the organization, enter the number of items, and select the item class.

   Ensure that the selected list doesn't contain any template.

4. Click Ok.

5. Enter the item name and description.

6. Select the item status and lifecycle phase.

7. Ensure that the primary unit of measure is Each.

8. Select Sales and Order Management.

9. Set Customer Ordered to Yes.

10. Set Customer Orders Enabled to Yes.

11. Set Sales Product Type to Subscription.