Grouping Inbound Subscriptions

You can automatically create subscriptions from orders in Order Management. The integration evaluates order lines and groups them into subscriptions based on predefined business attributes

This ensures that each subscription reflects how products and services are sold and billed in Order Management.

Order lines are grouped into the same subscription when they share:

  • Sold-to Customer Account

  • Product or Offering

  • Bill-to and Ship-to Sites

  • Rate Plan or Pricing Context

  • Subscription Start and End Dates

If any of these attributes differ, Subscription Management automatically creates separate subscriptions for each combination. However, you can define Grouping rules to group incoming fulfillment lines from Order Management into different subscription headers.