Manage Price Adjustments

You can make price adjustments on subscriptions, including making multiple adjustments, and then apply them to one or more discretionary discounts or markups.

Note: Be sure to adjust prices before setting a subscription to active. You can't adjust prices when a subscription is in active status.

To make price adjustments for a subscription product:

  1. Navigate to the Pricing subtab and click the Add icon in the Adjustment column.

  2. On the Price Adjustments page, click Add Adjustment.

  3. Enter the adjustment name.

  4. Click the Type drop-down list and select a price adjustment type.

  5. Enter the price adjustment value.

  6. Select whether the price adjustment basis is list price or net price.

  7. Click the Effectivity drop-down list and select the period when the adjustment is active.

  8. Enter the reason.

  9. Click Save and Close.

The Effectivity drop-down list lets you select the duration you want to apply a discount or markup for. In this drop-down list, you can select:

  • All terms: Applies price adjustments for the entire term.

  • First periods: Applies price adjustments only for specified first periods.

  • Last periods: Applies price adjustments only for specified last periods.

  • Specific periods: Applies price adjustments for the period range specified in the Effective From and Effective To fields.

  • First full periods: Applies price adjustments correctly when a subscription starts mid-period and uses Calendar Month as the period start value. For example, when a subscription starts on January 8 and you select this option to give a discount for 3 months, the discount is applied starting January 8 till April 7.

Examples of How Effectivity List Values Impact a Billing Schedule

This example illustrates how the Effectivity drop-down list values affect the billing schedule:

Configuration

Let's assume you have configured the application such as:

  • Product

    Product

    Quantity

    Start Date

    End Date

    Bill Frequency

    Invoice Rule

    Billing Date

    Period Start

    Product 1

    1

    16-Jan-20

    15-Jan-21

    Month

    Advance

    Period Start

    Calendar Month

  • Charges

    Charge

    Periodicity

    Unit Price

    Recurring Fee

    Month

    $100

  • Price Adjustments

    Charge

    Adjustment

    Adjustment Type

    Value

    Basis

    Effectivity

    Effective From

    Effective To

    Duration

    Recurring Fee

    100% off

    Discount Percent

    100

    List Price

    First full periods

    3

    Recurring Fee

    30% off

    Discount Percent

    30

    Net Price

    First full periods

    4

    5

Scenario 1: First Full Periods and Specific Period Adjustments

In this scenario, here's how the application generates the billing summary:

Period

Charge

Interface Date

Bill-from Date

Bill-to Date

Amount

1

Recurring Fee

1/16/2020

1/16/2020

1/31/2020

0.00

2

Recurring Fee

2/1/2020

2/1/2020

2/29/2020

0.00

3

Recurring Fee

3/1/2020

3/1/2020

3/31/2020

0.00

4

Recurring Fee

4/1/2020

4/1/2020

4/30/2020

35.00

5

Recurring Fee

5/1/2020

5/1/2020

5/31/2020

70.00

6

Recurring Fee

6/1/2020

6/1/2020

6/30/2020

100.00

7

Recurring Fee

7/1/2020

7/1/2020

7/31/2020

100.00

8

Recurring Fee

8/1/2020

8/1/2020

8/31/2020

100.00

9

Recurring Fee

9/1/2020

9/1/2020

9/30/2020

100.00

10

Recurring Fee

10/1/2020

10/1/2020

10/31/2020

100.00

11

Recurring Fee

11/1/2020

11/1/2020

11/30/2020

100.00

12

Recurring Fee

12/1/2020

12/1/2020

12/31/2020

100.00

13

Recurring Fee

1/1/2021

1/1/2021

1/15/2021

48.39

When you click the $35 amount in period 4, the application displays:

Field

Amount

List Price

100

100% off List 4/1/20 - 4/15/20

-50

100% off List 4/1/20 - 4/15/20

-50

Net Price

35

Scenario 2: First Full Periods and Specific Period Adjustments with Termination

Now, let's look at the same configuration again. In this scenario, let's assume that you have invoiced the subscription till period 4, that's 1-Apr-20, and the user closes the line on April 11 with the Close Credit Method set as Prorate with credit. Here's how the application generates the billing summary:

Period

Charge

Interface Date

Bill-from Date

Bill-to Date

Amount

1

Recurring Fee

1/16/2020

1/16/2020

1/31/2020

0.00

2

Recurring Fee

2/1/2020

2/1/2020

2/29/2020

0.00

3

Recurring Fee

3/1/2020

3/1/2020

3/31/2020

0.00

4

Recurring Fee

4/1/2020

4/1/2020

4/30/2020

11.67