Protected Pricing Terms

Protected Pricing Terms ensure that pricing term start dates remain fixed at their original values even when subscription activation is delayed. This lets you maintain the pricing that was originally quoted to your customer regardless of changes to implementation time lines.

Your negotiated pricing terms remain valid from the agreed date rather than the technical subscription start date. If implementation takes longer than expected, the pricing terms that were committed to your customer remain unchanged. The pricing term start date is retained regardless of how the subscription is created, including through Order Management, import, quoting applications, the user interface, or REST services.

Maintain Original Pricing Term Start Date

Protected Pricing Terms decouple the pricing effective date from the subscription start date. This allows the subscription to retain the original pricing term start date and apply the initial pricing values even if the subscription activation occurs later than planned. This behavior helps maintain price list integrity and ensures that customer commitments are honored.

By retaining the original pricing term start date, you can ensure that negotiated pricing terms remain consistent with what was agreed during the sales process.

Pricing and Financial Behavior

Protected Pricing Terms help maintain adherence to projected cash flow by ensuring that the pricing terms applied to the subscription remain aligned with the originally negotiated pricing schedule.

The following behavior remains unchanged when this capability is used:

• The performance obligation start date continues to follow the subscription product start date.

• The billing date continues to follow the existing billing configuration.