Revise Closed and Amended Subscriptions

You can make corrections or data updates to subscriptions that are already closed or amended. This lets you fix earlier actions without recreating the subscription.

Use these steps to revise a closed or amended subscription:

1. Go to the subscription with the sales product type Subscription that’s in Closed or Amended status.
2. Open the subscription and select Close or Amend at the product level.
3. Enter a new effective date that’s earlier than the previous close or amendment date.
4. Submit your changes.

Note:

• This applies only to subscriptions of type Subscription.
• Undo of a close is allowed only for the first close.
• If earlier credit memos weren’t interfaced to Receivables, they may be dropped during recalculation.