Troubleshoot Access to New Item Requests

If your users are unable to view or manage new item requests, ensure that the relevant privileges are added to the role. To edit the role, use Security Console.

The table lists the privileges required to view and manage new item requests, and the corresponding privilege code.

Privilege

Privilege Code and Description

Approve New Item Request

EGO_APPROVE_NEW_ITEM_REQUEST_PRIV

Manage New Item Request

EGO_MANAGE_NEW_ITEM_REQUEST_PRIV

Provides access to Manage New Item Requests in the Tasks panel tab. Also, users with this privilege can create, edit, and delete new item requests.

View New Item Request

EGO_VIEW_NEW_ITEM_REQUEST_PRIV

Users with this privilege can only view new item requests.

Monitor New Item Request Summary

EGO_MONITOR_NEWITEMREQUEST_SUMMARY_PRIV

Provides access to the Overview tab on a new item request.

Item Inquiry

ORA_EGP_ITEM_INQUIRY_DUTY