Quality Management

Quality Management is performed using four different object types. These include problem reports, corrective actions, quality issues, and quality actions.

Note: To configure problem reports and corrective actions, use the information provided in change orders.

What You Can Configure for Quality Management

Here are the configurations that are applicable for quality management objects.
  • Additional Attribute Types, which include:
    • Dynamic Choice List
    • Fixed Choice List
  • Check box
  • Text
  • Number
  • Currency
  • Percentage
  • Datetime
  • Time
  • Long Text
  • Formula
  • Record Type
  • Page Layout
  • Subtabs that include context links and relationships
  • Show or Hide Tabs
  • Buttons or Actions
  • URL Tabs
  • First-level Objects
  • Child Objects