Customer Annual Volume Program

Use customer annual programs to accrue rebates based on cumulative sales volumes across orders.

These programs are critical to promoting loyalty from channel partners because higher rebates are provided for more annual buying; and this reduces the risk of customers defecting to competitors.

To that end, you can define volume rules, each with tiered rebates, as a percentage of sales or as a flat amount per unit; and a set of eligible products or categories with exclusions. Eligibility can be defined based on dates including invoice date which is most typically used. For customers with a proven track record, you can prequalify them from the start at a higher tier.

This feature provides the ability to:

• Define volume rules for tiered rebates as a percentage of sales revenue or an amount per unit for eligible products or exclusions.
• Define eligibility based on dates.
• Prequalify customers with a proven track record to start at a higher tier.
• Import sales transactions via CSV file.
• Execute annual volume agreements with channel customers with the ability to aggregate and track cumulative sales revenue or quantity across orders for a period and to calculate retrospective volume rebates on periodic basis.
• Track accruals via the Customer Checkbook and the Program Checkbook.
• Post channel transactions to General Ledger.
• Support rules based subledger accounting.

This feature benefits wholesalers, distributors, and manufacturers to:

• Promote greater loyalty from channels.
• Improve customer satisfaction.
• Reduce cost of ownership.
• Reduce invalid deductions.
• Reduce Days Deductions Outstanding (DDO).
• Improve visibility to annual incentives and liabilities for programs, customers, and the business unit.