How You Manage Warranty Contracts
Use the Manage Contracts page to search for existing contracts, view contract details, or to create a new contract.
You can access this page from the Maintenance Management landing page task menu, under the Asset and Work Definition section. The page consists of a search bar, results region, and Create Contract button. Upon rendering, the page automatically presents a list of search results, sorted alphabetically.
The search bar allows you to further refine the search results for existing contracts by contract number, coverage name, asset number, or warranty provider. Type in your search criteria and click the enter key to search across contracts. Clicking the hyperlinked name of an existing contract navigates you to the warranty contract guided process, where you can further view, edit, and save any changes to the coverage.
After contracts are created, it's recommended to run the Process Supplier Warranty Contracts - Additions and Changes scheduled process on a regular basis. This process will review every contract, update its calculated expired date (if meter intervals are defined), update the contract status (if expired), create new warranty contracts for purchased items and assets, and enrich assets with supplier warranty details to allow the viewing of warranty in the execution process for a work order.