Migrate Pending Approvals to BPM Workflow

The Migrate Pending Approvals to BPM Workflow scheduled process to enable BPM workflow-based approvals for channel entities in pending approval status.

If there are claims in Approval Pending status when you opt in to the Approve Customer Claims with BPM Workflow feature, then the claims for the netting use cases are considered as approved and moved to Settlement Pending status. This means that when you settle a using only Open Deductions, Open Overpayments, or Open Credit Memos, then these claims are considered approved and moved to settlement pending status.

Parameter Description Required
Migrate Customer Claims Select a value from the list to decide whether to migrate customer claims. By default, this is No. Select Yes to run the scheduled process. If there are no claims in approval pending status, then no claims will be processed. No